We would like to embed the fastpath chat link on our webpae such that our customer is able to start a chat by juct clicking on the icon.
We would like to bypass the Fastpath form altogether as we already know the user and his/her email address since the customer is autheticated to our site.
Has anyone experimented with passing a user direcly into a chat session with a playload of the form variables and bypassing the form ?
I imagine that the popup would call a URL like this which would enable it to pass the form variables :
Any help would be greatly appreciated.