Let me preface with saying I’‘m fairly new to Asterisk in general and I’'ve been using Jive Messenger and the Asterisk-IM plugin for a whole[/i] day…
When any user in the system clicks on one of their contacts in Spark and then clicks the ‘‘call’’ button, their phone rings (as expected).
However, when you answer the phone you are greeted with the Asterisk welcolme greeting (“Congrats, you’'ve successfully installed Asterisk etc.”), and the phone of the user you were attempting to call never rings.
I’‘ve searched around, but I haven’'t be able to find a cause for this behavior.
Any suggestions would be greatly appreciated.
Jive Messenger 2.3.0
Polycom 501 phones