Presense Inaccuracies

Openfire Plugins Kraken - IM Gateway
1

I have Openfire 3.5.2 utilizing the IM gateway plugin (using Exodus as client). One of my users has noted that there are presense discrepancies between the IM Gateway connection to AOL and a straight connection to AOL using the AIM client.

To specify the scenerio…

User loads up Exodus and logs into AOL through openfire. The user sees a buddy as active.

User loads up AIM and logs into AOL directly. The user sees this buddy as idle for over 1 hour.

Has anyone else noticed this? At first glance it doesn’t seem to be very significant, but the users I have on the AIM transport see it as pretty important for various reasons.

2

Yes I started having the same problem recently…anyone have any ideas?

Greg

3

I have user on our AOL gateway reporting that she sees some AOL users as away / idle, but when she chats/calls them, they report they are online and active on their side. Would be interested in any options for troubleshooting the issue.

Thanks!

(Openfire 3.5.2, IM Gateway 1.2.3, Spark on our side)

4

I had my AIM users asking about this again today.

Bumping for a more official response.

Has this been addressed or is the issue still prevalent in the latest IM gateway version on openfire 3.6.0?