Problem Openfire - Asterisk IM - Call Function


im from germany. i have installed an openfire server with asterisk IM and sip phone plugin.

On the clients i have the spark client installed.

when i call other user (right click -> call) than i call me self. when i call the number over the call field, thats work.

what is my mistake? do you need any logfiles?

openfire ver: 3.7.0

spark ver: 2.6.0

asterisk IM: 1.4.0

thanks for your help


when i call an other user with right click on user and than i click call than i call me self. when i take this call from me, than i call the other user.

this is weird.

hi drokzi,

please explain to me how you managed to achieve this? this is exactly the arrangement i want to have in my configuration i want my spark client to be able to initiate calls to other extensions by calling my physical voip phone extension first, then, when i pickup, it should ring the extension i wanted to call initialy and i continue conversation over my voip phone (not spark).

also, i don’t want spark to be able to take over calls instead of my voip phone.