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Problem with JIDs added through Openfire roster vs Spark add buddy


I’ve create a user via OP web console and added a few JIDs to their roster.

Those JIDs do not work in Spark. The user could not chat with anyone added to his contacts via roster, only with those added thru Spark search.

The user had to delete them and then search for all of them again and then they could chat.

What are we doing wrong?

After inserting new JID into user’s roster you have to edit this entry and set subscription to Both. Then logout the user and login again. Also it is probably better to create a group in Spark before inserting JID into it. Though last time it worked for me even without creating a group in Spark.

I prefer sharing whole groups of contacts to users instead of manually adding them one by one.