Problem with Spark Fastpath

Hi,

I installed the ?Wild Fire? in my server and installed the ?Spark Fastpath? as plugin, but when trying to have access the following URL (http://localhost:9090/webchat/) returns me this error.


Chat Demo Mode

To test a workgroup request, click on the following icon(s):

Unable to connect to server using the following settings:

Server: sweb.indicca.com.br

Port: 5223

Test Connection

Please change your server settings in the setup tool.


E I verify log’'s I have the following error. Somebody can help me?

They forgive my English


Server Connection Test

Results: Could not connect to sweb.indicca.com.br:5223.: (504) – caused by: java.net.UnknownHostException: sweb.indicca.com.br at org.jivesoftware.smack.XMPPConnection.(XMPPConnection.java:265) at org.jivesoftware.smack.SSLXMPPConnection.(SSLXMPPConnection.java:92) at org.jivesoftware.smack.SSLXMPPConnection.(SSLXMPPConnection.java:76) at com.jivesoftware.webclient.jsp.test_002dconnection_jsp._jspService(test_002dcon nection_jsp.java:57) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94) at javax.servlet.http.HttpServlet.service(HttpServlet.java:689) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:428) at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:830) at com.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodi ngFilter.java:44) at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:821) at com.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:91) at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:821) at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:471) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:568) at org.mortbay.http.HttpContext.handle(HttpContext.java:1530) at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:633) at org.mortbay.http.HttpContext.handle(HttpContext.java:1482) at org.mortbay.http.HttpServer.service(HttpServer.java:909) at org.mortbay.http.HttpConnection.service(HttpConnection.java:816) at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:982) at org.mortbay.http.HttpConnection.handle(HttpConnection.java:833) at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244) at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:357) at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534) Nested Exception: java.net.UnknownHostException: sweb.indicca.com.br at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.connect(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketFactoryImpl.createSocket(Unknown Source) at org.jivesoftware.smack.SSLXMPPConnection$DummySSLSocketFactory.createSocket(SSL XMPPConnection.java:149) at org.jivesoftware.smack.XMPPConnection.(XMPPConnection.java:262) at org.jivesoftware.smack.SSLXMPPConnection.(SSLXMPPConnection.java:92) at org.jivesoftware.smack.SSLXMPPConnection.(SSLXMPPConnection.java:76) at com.jivesoftware.webclient.jsp.test_002dconnection_jsp._jspService(test_002dcon nection_jsp.java:57) at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94) at javax.servlet.http.HttpServlet.service(HttpServlet.java:689) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:428) at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:830) at com.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodi ngFilter.java:44) at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:821) at com.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:91) at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:821) at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:471) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:568) at org.mortbay.http.HttpContext.handle(HttpContext.java:1530) at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:633) at org.mortbay.http.HttpContext.handle(HttpContext.java:1482) at org.mortbay.http.HttpServer.service(HttpServer.java:909) at org.mortbay.http.HttpConnection.service(HttpConnection.java:816) at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:982) at org.mortbay.http.HttpConnection.handle(HttpConnection.java:833) at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244) at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:357) at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

Thanks a lot, I obtained to decide.

Hi Tiago,

Please try the steps in these two knowledge base entries and let us know if they resolve the problem for you.

http://www.jivesoftware.com/jive/entry.jspa?externalID=1161

http://www.jivesoftware.com/jive/entry.jspa?externalID=860

Thanks,

Greg