I’‘m using JM 2.2.0. I’‘ve not yet upgraded to 2.2.1 since I’‘ve seen a lot of people having problems recently on the forums and I don’‘t want to open myself up to anything I’'m not having to deal with now.
I’‘ve had this happen once or twice before, but I’‘ve yet to figure out how to fix it. Whenever my server happens to lose connectivity, everything in JM just comes to a standstill for the users connected to it after connectivity is restored. Logging out and back in does not fix anything. Transports are unavailable or don’‘t work, rosters aren’‘t downloaded, presence information isn’'t updated, etc. I actually have to kill -9 the java process for JM and restart it to get anything to come back.
So how can I fix this? If I can’‘t fix it myself (I’'m not a coder), what can I do to provide information to developers to diagnose and hopefully correct this problem?