Hey everyone, I have a few questions to ask. First let me explain my work.
I work for a call center as IT admin, and I have the task of implementing a new messaging system for our building. Ok i setup Openfire and Spark.
I have about 250 employees that need this IM, BUT the thing is, is about 200 of them are NOT aloud to chat with the IM, ONLY to receive IM’s to let them know its their break time, or status of an account, whatever the case is.
I would like to have it so a select group of user’s which we call Lead Hands, are allowed to send and receive messages. Now do I have to make a group in Active Directory and put these users into a “lead hands” group so Openfire can “let” them send and receive. And put the other 200 users into another group that dont allow them to send messages.
So lets say I do the above, I create 2 new groups in my AD, how to I set the permission in Openfire?
I have about 50 different groups set up in AD right now with permissions and group policy, is there a way to have Openfire only read the 2 new groups instead of listing all these groups, with the same user in like 6 different groups?
Like there is no reason for Openfire to list my printers group, haha but it does, I just like to have things neat and organized and I dont think Openfire needs to know about ALL the groups in AD, i just need Openfire to read from 2 groups called - Lead Hands & Agents.
Can this be done?
Another questions is,
How do I have Openfire list my user’s by their Real names, instead of their login names?
example of me, my username is 1154, real name Paul, when trying to search for someone in Openfire I have to use their Username instead of Realname. can this be changed?
Please need some answer’s, thanks in advance.
SORRY FOR SUCH A LONG QUESTION.