In the admin console I clicked server properties, then scrolled down to serve name and clicked on the “edit” icon. There I changed the server name to its IP address.
After restarting the server and both Spark clients, the Redfire video chat worked flawlessly.
Yeah i do agree with the above answer. please follow as Douglas said, it does the trick. if u have fully qualified domain or subdomain please give it instead of IP. or else add a subdomain in your DNS and name the server with that domain.
Yeah but if i change the 127.0.0.1 it kills the login process dead in its tracks…
I cant understand why the server name change would do this … unless its picky about the username been related to the old server name if that makes sense
After logged in to admin console of openfire scroll down, you can see edit properties option. there you can change you server name. Dont edit any ports, keep it as it was recommended.