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Send images from pidgin client

Since I activated my server we use the pidgin client, but I have never been able to send images from one client to another because the option appears deactivated. How could I activate that since now if I need it. THANK YOU

I dont undertand where is the problem, i use Pidgin and Openfire for more than 10 years with more than 200 users and so far i dont have any problem, just drag the image to pidgin window conversation and that’s it.

Can you explain what’s your procedure.