I’‘m confused as to the server name versus its domain, and the settings in the admin interface. I’‘ve twiddled in the interface, but the behavior doesn’‘t seem to match up with what I’'d expect.
You should be getting the registered SRV records after that and I’'m getting nothing. Try the same with xmpp-client.tcp.gmail.com to see the difference.
Also, yes, in main server set-up screen of jive, the servername is (some might argue a teeny tiny bit counterintuitively) named only “uci.edu”. Not a FQDN. No hostname. Just “uci.edu”.