Site down: www.igniterealtime.org

General Discussion
1

Hi,

when hitting www.igniterealtime.org , geting the following error:

Alas I don’t have any contact Number for Support team.

500 Servlet Exception

org.codehaus.xfire.fault.XFireFault: Can't overwrite cause
     at org.codehaus.xfire.fault.Soap11FaultSerializer.readMessage(Soap11FaultSerializer.java:31)
     at org.codehaus.xfire.fault.SoapFaultSerializer.readMessage(SoapFaultSerializer.java:28)
     at org.codehaus.xfire.soap.handler.ReadHeadersHandler.checkForFault(ReadHeadersHandler.java:111)
     at org.codehaus.xfire.soap.handler.ReadHeadersHandler.invoke(ReadHeadersHandler.java:67)
     at org.codehaus.xfire.handler.HandlerPipeline.invoke(HandlerPipeline.java:131)
     at org.codehaus.xfire.client.Client.onReceive(Client.java:382)
     at org.codehaus.xfire.transport.http.HttpChannel.sendViaClient(HttpChannel.java:139)
     at org.codehaus.xfire.transport.http.HttpChannel.send(HttpChannel.java:48)
     at org.codehaus.xfire.handler.OutMessageSender.invoke(OutMessageSender.java:26)
     at org.codehaus.xfire.handler.HandlerPipeline.invoke(HandlerPipeline.java:131)
     at org.codehaus.xfire.client.Invocation.invoke(Invocation.java:75)
     at org.codehaus.xfire.client.Client.invoke(Client.java:335)
     at org.codehaus.xfire.client.XFireProxy.handleRequest(XFireProxy.java:77)
     at org.codehaus.xfire.client.XFireProxy.invoke(XFireProxy.java:57)
     at $Proxy8.getMessagesByCommunityIDAndFilter(Unknown Source)
     at sun.reflect.GeneratedMethodAccessor59.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at com.jivesoftware.community.webservices.ServiceLocator$ExceptionHandler.invoke(ServiceLocator.java:381)
     at $Proxy8.getMessagesByCommunityIDAndFilter(Unknown Source)
     at sun.reflect.GeneratedMethodAccessor58.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at com.jivesoftware.community.webservices.ServiceLocator$CacheHandler.invoke(ServiceLocator.java:575)
     at $Proxy9.getMessagesByCommunityIDAndFilter(Unknown Source)
     at _jsp._index__jsp._jspService(index.jsp:162)
     at com.caucho.jsp.JavaPage.service(JavaPage.java:60)
     at com.caucho.jsp.Page.pageservice(Page.java:579)
     at com.caucho.server.dispatch.PageFilterChain.doFilter(PageFilterChain.java:159)
     at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
     at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
     at com.caucho.server.dispatch.FilterFilterChain.doFilter(FilterFilterChain.java:70)
     at com.caucho.server.cache.CacheFilterChain.doFilter(CacheFilterChain.java:175)
     at com.caucho.server.webapp.WebAppFilterChain.doFilter(WebAppFilterChain.java:163)
     at com.caucho.server.dispatch.ServletInvocation.service(ServletInvocation.java:208)
     at com.caucho.server.hmux.HmuxRequest.handleRequest(HmuxRequest.java:396)
     at com.caucho.server.port.TcpConnection.run(TcpConnection.java:363)
     at com.caucho.util.ThreadPool.runTasks(ThreadPool.java:490)
     at com.caucho.util.ThreadPool.run(ThreadPool.java:423)
     at java.lang.Thread.run(Thread.java:619)

Resin Professional 3.0.14 (built Tue, 05 Jul 2005 11:05:36 PDT)

2

As you can see, the site is back up and running now. For future reference, you can contact Jive support for any future site outages via chat, email, phone, etc.

3

Thanks