Hello all. I’m new to OpenFire/Spark so I’ll probably ask quite a few questions so I appreciate everyone’s patience.
OpenFire 4.2.2 running on Windows 2012R2.
Spark client 2.8.3 running on Windows 7
I have a user who says that he sends private messages to users and sometimes those users don’t get the message until the user logs out and back in to Spark.
I’ve been able to look in the chat archive in the admin console BEFORE he has the person log out and it looks like the message is getting sent. It doesn’t happen all the time so I can’t recreate the issue on demand.
The resource usage (CPU/RAM/Network) on the OpenFire server itself aren’t even close to being maxed out when this happens.
I have no idea where to go on this so any suggestions would be much appreciated!