Some Users from AD not available in openfire

Openfire Openfire Support
1

I have openfire attached to my Active Directory for user authentication.

Some users work… but some users do not.

I have verified that all users are in the AD OU and security group that i have openfire looking in. But some users just don’t appear in the user list in openfire. and those users cannot login.

I can’t seem to find a difference between the accounts that work and the ones that don’t!

any ideas?

Thanks.

LDAP Settings

Host:

pdc

Port:

389

Base DN:

ou=staff,dc=domain,dc=local

Administrator DN:

cn=administrator,cn=builtin,dc=domain,dc=local

2

nevermind!

i found out that it was just one OU under the main staff OU.

the OU was named ‘MS/HS’.

All i did was rename the OU ‘MSHS’ and everything worked.

Openfire must not be able to read OUs with ‘/’ in it. I’m sure this probably goes for other special characters too.

Something to keep in mind.

Thanks.

3

I have said this many times in this forum. AD naming should be treated like DOS naming. Just because you can use a character does not mean that you should. LDAP lookup is a web protocol an performs best with standard naming conventions. Try to avoid spaces and special characters.