We’'ve noticed since upgrading to 2.5.4 that when a Incoming Chat Request appears from FastPath the window will not go away whether you ACCEPT or REJECT it. the window Stays there. You have to exit Spark and go back in each time.
the User making the Request from the site using the FastPath button to start the chat session, their window does not change after 60 seconds stating that “No was is available, please click here to email”… It just continue to say searching for someone even when the openfire server is set to stop after 60 seconds. Sometimes it works, most the time it does not and just hangs there.
Any help or suggestions would be appreciated otherwise this is useless to us.