i have problem with Spark chat history and couldn’t find solution anywhere.
navigate to folder:
Spark -> user -> user_name -> transcripts
indise this folder are saved conversation in *.XML files that have following problems:
- duplicate tags and only last one should exist
leave this one
missing “e>” from message tag in XML file - should be “” not “</messag”
sometimes it duplicate brackets “< <” or “</ </” should be only one bracket
From my observations, this problems happend when you upgrade Spark versions in moment when new version start to write in existing *.XML file which brakes XML and you can’t view conversation history. I can manually fix this in Notepad++ but its problem to do this localy on many computers.
- if i use my local language letters “š, ć, č, đ, ž” in conversation they are displayed in chat window but if i go to search conversation history they are displayed as “Ä, ‡, @…”
Thank you in advance.