Spark and Openfire disconnection and locked room

Hello,

from the Openfire Log tab–>Info I see many times the text like follow:

org.jivesoftware.openfire.nio.ConnectionHandler - ConnectionHandler reports IOException for session: (SOCKET, R: /172.30.100.71:14004, L: /192.168.222.154:5222, S: 0.0.0.0/0.0.0.0:5222)

java.io.IOException: An existing connection was forcibly closed by the remote host

at sun.nio.ch.SocketDispatcher.read0(Native Method)

at sun.nio.ch.SocketDispatcher.read(Unknown Source)

at sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)

at sun.nio.ch.IOUtil.read(Unknown Source)

at sun.nio.ch.SocketChannelImpl.read(Unknown Source)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.read(SocketIoProcessor.j ava:218)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.process(SocketIoProcesso r.java:198)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.access$400(SocketIoProce ssor.java:45)

at org.apache.mina.transport.socket.nio.SocketIoProcessor$Worker.run(SocketIoProce ssor.java:485)

at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:51)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Someone could help me to interpret this message? And is it is a possible problem ?

I have opened this question because I have a problem with spark client that sometimes receive the message “This room is locked from entry until configuration is confirmed” during the conversation. The spark chat tab freezes and the conversation is lost.

Someone have similar behavior ?

Logerror from spark:

SEVERE: Error saving transcripts to helpsi.

3 Éïõë 2014 10:55:50 ìì org.jivesoftware.spark.util.log.Log error

SEVERE:

No response from server on status set.:

at org.jivesoftware.smackx.workgroup.agent.AgentSession.setStatus(AgentSession.jav a:426)

at org.jivesoftware.fastpath.workspace.Workpane$PresenceChangeListener.presenceCha nged(Workpane.java:936)

at org.jivesoftware.spark.SessionManager.changePresence(SessionManager.java:190)

at org.jivesoftware.sparkimpl.plugin.idle.UserIdlePlugin.setOnline(UserIdlePlugin. java:103)

at org.jivesoftware.sparkimpl.plugin.idle.UserIdlePlugin.run(UserIdlePlugin.java:1 57)

at java.util.TimerThread.mainLoop(Unknown Source)

at java.util.TimerThread.run(Unknown Source)

12 Éïõë 2014 10:58:16 ìì org.jivesoftware.spark.util.log.Log error

SEVERE: Dictionary not found

12 Éïõë 2014 11:00:19 ìì org.jivesoftware.spark.util.log.Log error

SEVERE: No global macros have been set.

12 Éïõë 2014 11:03:06 ìì org.jivesoftware.spark.util.log.Log error

SEVERE: No global macros have been set.

12 Éïõë 2014 11:03:14 ìì org.jivesoftware.spark.util.log.Log error

SEVERE: No global macros have been set.

12 Éïõë 2014 11:18:57 ìì org.jivesoftware.spark.util.log.Log error

SEVERE: No global macros have been set.

12 Éïõë 2014 11:26:13 ìì org.jivesoftware.spark.util.log.Log error

SEVERE:

item-not-found(404)

at org.jivesoftware.smackx.ServiceDiscoveryManager.discoverInfo(ServiceDiscoveryMa nager.java:448)

at org.jivesoftware.smackx.ServiceDiscoveryManager.discoverInfo(ServiceDiscoveryMa nager.java:414)

at org.jivesoftware.spark.ui.conferences.ConferenceUtils.isPasswordRequired(Confer enceUtils.java:345)

at org.jivesoftware.spark.ui.conferences.ConferenceUtils.joinConferenceOnSeperateT hread(ConferenceUtils.java:160)

at org.jivesoftware.spark.ui.rooms.GroupChatRoom$7.run(GroupChatRoom.java:1268)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEventImpl(Unknown Source)

at java.awt.EventQueue.access$000(Unknown Source)

at java.awt.EventQueue$1.run(Unknown Source)

at java.awt.EventQueue$1.run(Unknown Source)

at java.security.AccessController.doPrivileged(Native Method)

at java.security.AccessControlContext$1.doIntersectionPrivilege(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

12 Éïõë 2014 11:36:32 ìì org.jivesoftware.spark.util.log.Log error

SEVERE: No global macros have been set.

19 Éïõë 2014 1:05:53 ìì org.jivesoftware.spark.util.log.Log error

SEVERE: Dictionary not found

Thank you

Environment information:

Openfire 3.8.2

Spark 2.6.3

Fastpath

WebChat

Others information: chat is used in Greek language. Some spark client have Greek nickname and also the opener Customer have Greek username.