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Spark client dialog stops responding

XP Professional Version 2002 SP2

Spark 2.5.1

We have several computers where the Spark Dialog window becomes unresponsive. You can get focus but clicking on the menu buttons have not effect. I thought it was Spark so I tried to uninstall it via the Add/Remove and the Remove dialog buttons were unresponsive as well. I tried a random program and I experience the same problem … I could get button focus but clicking had no effect. I rebooted and Spark started working again … at least for awhile. I suspect some type of virus so I ran multiple viri scanners and Ad-ware programs. After a few days, the problem comes back. I don’‘t believe it’'s Spark but, unfortunately, Spark has high visibility and taking unwarranted criticism.

Has anyone experienced this? Is there a fix or repair?

Thanks,

Mike Hagan

Mike!

The same problem is happening with us.

Spark stops to work and after 1 or 2 minutes back to work again.

Igor