I have a remote user running a Win 7 laptop, 32 Bit machine. Everything had been running fine until a few weeks ago. Now, when she logs in to Spark, it brings the list of users. However when she goes and clicks on a user to initiate a chat with them, her CPU spikes to 25% and the entire client becomes unresponsive.
I have already uninstalled the application, and reinstalled it. I did that again using one of the nightly builds. Before I tried using a nightly build - I even went and uninstalled both her Java 6 and Java 7 installs so it could install whatever it needed on its own. After all of this - its the same result - the applicaiton just hangs when you try to initiate a chat.
I am at a complete loss - anyone able to help or make a suggestion?