Since most of the everyone is now working from home, everyone uses Remote Desktop Gateway to RDP into their individual desktops to work. However, we have been getting a lot of reports, and I have seen Spark IM crash much more frequently. Usually with the following error message:
“LoadLibrary failed with error 126: The specified module count not be found.”
This only seems to be an issue when run though a Remote Desktop session. Has anyone else seen this or know what might be the cause?