Spark demorando para autenticar quando conecta lista de usuários esta vazia

bom dia,

Desde Fevereiro estamos com problema de conexão no spark demora no acesso , senha e usuario não cadastrados. Busquei pesquisei não tenhe nada sobre o assunto.

utilizo openfire 4.1.3 e spark 2.7.5 .

lista do log de erro.

mar 09, 2017 8:12:01 AM org.jivesoftware.spark.util.log.Log error

GRAVE:

No response from the server.:

at org.jivesoftware.smackx.PrivateDataManager.getPrivateData(PrivateDataManager.ja va:209)

at org.jivesoftware.smackx.bookmark.BookmarkManager.retrieveBookmarks(BookmarkMana ger.java:218)

at org.jivesoftware.smackx.bookmark.BookmarkManager.getBookmarkedConferences(Bookm arkManager.java:91)

at org.jivesoftware.spark.ui.conferences.ConferenceServices$3.run(ConferenceServic es.java:165)

at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Spark 2.7.5 works fine for me with 4.1.3. Those errors are not related to login problems. You might try 2.7.7, or 2.8.3.

Release Spark 2.7.7 · igniterealtime/Spark · GitHub

Release Spark 2.8.3 · igniterealtime/Spark · GitHub