Installing the new version 2.7.7 still did not fix this issue where domain users on folder redirection launch spark and nothing happens but under task manager, processes tab, spark32.exe is present.
Any help would be appreciated.
- Richard
So finally go around to testing this on a workstation.
I enabled folder redirection on both documents and app data.
verified redirection (windows 7 and windows 8.1)
I launched Spark, with admin account - success
launched with non privileged account - success
Unfortunately, under a vanilla setup, I’m unable to reproduce your issue.
Thanks for testing.
We are using folder direction for the roaming folder in the users directory.
For example: C:\Users\Username\AppData\Roaming\Spark
Spark.exe is running in processes section of task manager but no Spark GUI is present.
We are having this issue along with the issue that should have been resolved with Spark 1546 (Where users send a message and it never “moves up” as sent and they cannot see any responses.
Has been an intermittant issues with users on multiple client versions (2.7.0, 2.7.7, and 2.8.0) and Java builds. Very frustrating as no way to nail down root cause. Any suggestions?