Spark freezes when it gets minimized

mark_schwartz · February 12, 2018, 6:08pm

Good day all.

I have a dozen users or so but only one of them seems to be having this issue. When they minimize Spark and them try to bring it back up Spark will freeze up. I pulled the logs from that computer and have pasted the last few days. To me it seems like a timeout issue but I am new to this software. ANy help would be appreciated.

Warning log:
Jan 25, 2018 9:23:44 AM org.jivesoftware.spark.util.log.Log warning
WARNING: Exception in Login:
org.jivesoftware.smack.SmackException$ConnectionException: The following addresses failed: ‘10.10.29.10:5222’ failed because java.net.ConnectException: Connection timed out: connect
at org.jivesoftware.smack.SmackException$ConnectionException.from(SmackException.java:255)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.connectUsingConfiguration(XMPPTCPConnection.java:612)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.connectInternal(XMPPTCPConnection.java:850)
at org.jivesoftware.smack.AbstractXMPPConnection.connect(AbstractXMPPConnection.java:364)
at org.jivesoftware.LoginDialog$LoginPanel.login(LoginDialog.java:1107)
at org.jivesoftware.LoginDialog$LoginPanel.access$900(LoginDialog.java:335)
at org.jivesoftware.LoginDialog$LoginPanel$3.construct(LoginDialog.java:894)
at org.jivesoftware.spark.util.SwingWorker.lambda$new$1(SwingWorker.java:138)
at java.lang.Thread.run(Unknown Source)

Jan 25, 2018 9:25:26 AM org.jivesoftware.spark.util.log.Log warning
WARNING: Exception in Login:
org.jivesoftware.smack.SmackException$ConnectionException: The following addresses failed: ‘10.10.29.10:5222’ failed because java.net.ConnectException: Connection timed out: connect
at org.jivesoftware.smack.SmackException$ConnectionException.from(SmackException.java:255)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.connectUsingConfiguration(XMPPTCPConnection.java:612)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.connectInternal(XMPPTCPConnection.java:850)
at org.jivesoftware.smack.AbstractXMPPConnection.connect(AbstractXMPPConnection.java:364)
at org.jivesoftware.LoginDialog$LoginPanel.login(LoginDialog.java:1107)
at org.jivesoftware.LoginDialog$LoginPanel.access$900(LoginDialog.java:335)
at org.jivesoftware.LoginDialog$LoginPanel$3.construct(LoginDialog.java:894)
at org.jivesoftware.spark.util.SwingWorker.lambda$new$1(SwingWorker.java:138)
at java.lang.Thread.run(Unknown Source)

Jan 31, 2018 7:28:38 AM org.jivesoftware.spark.util.log.Log warning
WARNING: PrivacyManager#ensureGloballyInvisibleListExists: Could not create PrivacyList invisible
org.jivesoftware.smack.SmackException$NotConnectedException: Client is not, or no longer, connected.
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketWriter.throwNotConnectedExceptionIfDoneAndResumptionNotPossible(XMPPTCPConnection.java:1252)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.throwNotConnectedExceptionIfAppropriate(XMPPTCPConnection.java:344)
at org.jivesoftware.smack.AbstractXMPPConnection.sendStanza(AbstractXMPPConnection.java:618)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:712)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:701)
at org.jivesoftware.smackx.privacy.PrivacyListManager.setRequest(PrivacyListManager.java:251)
at org.jivesoftware.smackx.privacy.PrivacyListManager.updatePrivacyList(PrivacyListManager.java:509)
at org.jivesoftware.smackx.privacy.PrivacyListManager.createPrivacyList(PrivacyListManager.java:489)
at org.jivesoftware.sparkimpl.plugin.privacy.PrivacyManager.ensureGloballyInvisibleListExists(PrivacyManager.java:501)
at org.jivesoftware.sparkimpl.plugin.privacy.PrivacyManager.goToInvisible(PrivacyManager.java:418)
at org.jivesoftware.spark.ui.status.StatusBar$1.doRun(StatusBar.java:144)
at org.jivesoftware.spark.util.SwingTimerTask.run(SwingTimerTask.java:31)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Error log:
Jan 25, 2018 1:25:21 AM org.jivesoftware.spark.util.log.Log error
SEVERE:
org.jivesoftware.smack.SmackException$NotConnectedException: Client is not, or no longer, connected.
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketWriter.throwNotConnectedExceptionIfDoneAndResumptionNotPossible(XMPPTCPConnection.java:1252)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.throwNotConnectedExceptionIfAppropriate(XMPPTCPConnection.java:344)
at org.jivesoftware.smack.AbstractXMPPConnection.sendStanza(AbstractXMPPConnection.java:618)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:712)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:701)
at org.jivesoftware.smackx.iqprivate.PrivateDataManager.getPrivateData(PrivateDataManager.java:162)
at org.jivesoftware.sparkimpl.plugin.scratchpad.Tasks.getTaskList(Tasks.java:204)
at org.jivesoftware.sparkimpl.plugin.scratchpad.TaskNotification$2.lambda$run$0(TaskNotification.java:64)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Jan 25, 2018 3:25:21 AM org.jivesoftware.spark.util.log.Log error
SEVERE:
org.jivesoftware.smack.SmackException$NotConnectedException: Client is not, or no longer, connected.
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketWriter.throwNotConnectedExceptionIfDoneAndResumptionNotPossible(XMPPTCPConnection.java:1252)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.throwNotConnectedExceptionIfAppropriate(XMPPTCPConnection.java:344)
at org.jivesoftware.smack.AbstractXMPPConnection.sendStanza(AbstractXMPPConnection.java:618)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:712)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:701)
at org.jivesoftware.smackx.iqprivate.PrivateDataManager.getPrivateData(PrivateDataManager.java:162)
at org.jivesoftware.sparkimpl.plugin.scratchpad.Tasks.getTaskList(Tasks.java:204)
at org.jivesoftware.sparkimpl.plugin.scratchpad.TaskNotification$2.lambda$run$0(TaskNotification.java:64)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Jan 25, 2018 5:25:21 AM org.jivesoftware.spark.util.log.Log error
SEVERE:
org.jivesoftware.smack.SmackException$NotConnectedException: Client is not, or no longer, connected.
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketWriter.throwNotConnectedExceptionIfDoneAndResumptionNotPossible(XMPPTCPConnection.java:1252)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.throwNotConnectedExceptionIfAppropriate(XMPPTCPConnection.java:344)
at org.jivesoftware.smack.AbstractXMPPConnection.sendStanza(AbstractXMPPConnection.java:618)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:712)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:701)
at org.jivesoftware.smackx.iqprivate.PrivateDataManager.getPrivateData(PrivateDataManager.java:162)
at org.jivesoftware.sparkimpl.plugin.scratchpad.Tasks.getTaskList(Tasks.java:204)
at org.jivesoftware.sparkimpl.plugin.scratchpad.TaskNotification$2.lambda$run$0(TaskNotification.java:64)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Jan 25, 2018 7:25:21 AM org.jivesoftware.spark.util.log.Log error
SEVERE:
org.jivesoftware.smack.SmackException$NotConnectedException: Client is not, or no longer, connected.
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketWriter.throwNotConnectedExceptionIfDoneAndResumptionNotPossible(XMPPTCPConnection.java:1252)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.throwNotConnectedExceptionIfAppropriate(XMPPTCPConnection.java:344)
at org.jivesoftware.smack.AbstractXMPPConnection.sendStanza(AbstractXMPPConnection.java:618)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:712)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:701)
at org.jivesoftware.smackx.iqprivate.PrivateDataManager.getPrivateData(PrivateDataManager.java:162)
at org.jivesoftware.sparkimpl.plugin.scratchpad.Tasks.getTaskList(Tasks.java:204)
at org.jivesoftware.sparkimpl.plugin.scratchpad.TaskNotification$2.lambda$run$0(TaskNotification.java:64)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Jan 25, 2018 9:19:35 AM org.jivesoftware.spark.util.log.Log error
SEVERE: Profile contains wrong format: “tonya” located at: C:\Users\Tonya\AppData\Roaming\Spark\user\tonya
Jan 25, 2018 9:25:04 AM org.jivesoftware.spark.util.log.Log error
SEVERE: Profile contains wrong format: “tonya” located at: C:\Users\Tonya\AppData\Roaming\Spark\user\tonya
Jan 25, 2018 11:18:14 AM org.jivesoftware.spark.util.log.Log error
SEVERE: Profile contains wrong format: “tonya” located at: C:\Users\Tonya\AppData\Roaming\Spark\user\tonya
Jan 25, 2018 1:28:04 PM org.jivesoftware.spark.util.log.Log error
SEVERE: Profile contains wrong format: “tonya” located at: C:\Users\Tonya\AppData\Roaming\Spark\user\tonya
Jan 31, 2018 7:28:28 AM org.jivesoftware.spark.util.log.Log error
SEVERE:
org.jivesoftware.smack.SmackException$NoResponseException: No response received within reply timeout. Timeout was 10000ms (~10s). Used filter: IQReplyFilter: iqAndIdFilter (AndFilter: (OrFilter: (IQTypeFilter: type=error, IQTypeFilter: type=result), StanzaIdFilter: id=i88JZ-2961)), : fromFilter (OrFilter: (FromMatchesFilter (full): null, FromMatchesFilter (bare): tonya\20stahl@10.10.29.10, FromMatchesFilter (full): 10.10.29.10)).
at org.jivesoftware.smack.SmackException$NoResponseException.newWith(SmackException.java:106)
at org.jivesoftware.smack.SmackException$NoResponseException.newWith(SmackException.java:90)
at org.jivesoftware.smack.PacketCollector.nextResultOrThrow(PacketCollector.java:229)
at org.jivesoftware.smack.PacketCollector.nextResultOrThrow(PacketCollector.java:213)
at org.jivesoftware.smackx.iqprivate.PrivateDataManager.getPrivateData(PrivateDataManager.java:163)
at org.jivesoftware.sparkimpl.plugin.scratchpad.Tasks.getTaskList(Tasks.java:204)
at org.jivesoftware.sparkimpl.plugin.scratchpad.TaskNotification$2.lambda$run$0(TaskNotification.java:64)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

Jan 31, 2018 1:28:42 PM org.jivesoftware.spark.util.log.Log error
SEVERE: Profile contains wrong format: “tonya” located at: C:\Users\Tonya\AppData\Roaming\Spark\user\tonya

mark_schwartz · February 12, 2018, 6:09pm

I forgot to mention, there are no add-ons, no AD integration, and this issue happens everyday for this user. Thanks

wroot · February 12, 2018, 7:05pm

Which Spark version, OS?

mark_schwartz · February 12, 2018, 7:09pm

Spark is 2.8.3 and the computer is running Windows 10 Pro, 64 bit.

wroot · February 12, 2018, 9:06pm

There are many various builds of Windows 10, but i guess there is no big difference. I think last time we were still using Spark it was on 1706 version. Haven’t had such issue. I think you might find same error on the machines without such issue. You can try renaming user’s profile to Spark1 and start with fresh one and see if that helps.

guus · February 13, 2018, 11:04am

Spark tries to connect to 10.10.29.10, port 5222. Can you determine if that’s the intended address (the port looks about right), and if the computer that Tonya is using is actually able to reach that IP address?

wroot · February 13, 2018, 1:18pm

Based on first message it only freezes when minimized, so i suppose it is able to login first.

guus · February 13, 2018, 2:22pm

I agree, but that would pretty much rule out the connection timeout. I’m wondering if the connection is very poor, or perhaps the reconnect tries to use a different IP than the one that was originally used to connect, for some obscure reason.

mark_schwartz · February 13, 2018, 7:01pm

Thank you for the reply’s. Yes Tonya can connect to 10.10.29.10. Yes Spark can be logged into without issue.

speedy · February 13, 2018, 8:30pm

does this PC by chance use a nvidia video card?

guus · February 14, 2018, 8:45am

speedy · February 14, 2018, 1:09pm

yeah…I know…sounds strange…but there was an old java bug that caused freezing in some cases with the nvidia card. here is an example https://bugs.openjdk.java.net/browse/JDK-8024858

ilyaHlevnoy · February 8, 2019, 11:38am

Hi, I also faced this problem, it appears only on laptops and only with windows 10 1709/1803/1809. All tried, please help.

logs:
фев 06, 2019 5:11:17 PM org.jivesoftware.spark.util.log.Log warning
WARNING: Unable to update the chat state to paused
org.jivesoftware.smack.SmackException$NotConnectedException: Client is not, or no longer, connected.
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketWriter.throwNotConnectedExceptionIfDoneAndResumptionNotPossible(XMPPTCPConnection.java:1252)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.throwNotConnectedExceptionIfAppropriate(XMPPTCPConnection.java:344)
at org.jivesoftware.smack.AbstractXMPPConnection.sendStanza(AbstractXMPPConnection.java:618)
at org.jivesoftware.spark.ui.rooms.ChatRoomImpl.sendChatState(ChatRoomImpl.java:755)
at org.jivesoftware.spark.ui.ChatRoom.setChatState(ChatRoom.java:394)
at org.jivesoftware.spark.ui.ChatRoom$6.run(ChatRoom.java:356)
at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)

фев 06, 2019 5:11:23 PM org.jivesoftware.spark.util.log.Log warning
WARNING: Unable to update the chat state to gone
org.jivesoftware.smack.SmackException$NotConnectedException: Client is not, or no longer, connected.
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketWriter.throwNotConnectedExceptionIfDoneAndResumptionNotPossible(XMPPTCPConnection.java:1252)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.throwNotConnectedExceptionIfAppropriate(XMPPTCPConnection.java:344)
at org.jivesoftware.smack.AbstractXMPPConnection.sendStanza(AbstractXMPPConnection.java:618)
at org.jivesoftware.spark.ui.rooms.ChatRoomImpl.sendChatState(ChatRoomImpl.java:755)
at org.jivesoftware.spark.ui.ChatRoom.setChatState(ChatRoom.java:394)
at org.jivesoftware.spark.ui.ChatRoom.closeChatRoom(ChatRoom.java:863)
at org.jivesoftware.spark.ui.rooms.ChatRoomImpl.closeChatRoom(ChatRoomImpl.java:182)
at org.jivesoftware.spark.ui.ChatContainer.cleanupChatRoom(ChatContainer.java:506)
at org.jivesoftware.spark.ui.ChatContainer.access$000(ChatContainer.java:59)
at org.jivesoftware.spark.ui.ChatContainer$1.tabRemoved(ChatContainer.java:91)
at org.jivesoftware.spark.component.tabbedPane.SparkTabbedPane.fireTabRemoved(SparkTabbedPane.java:314)
at org.jivesoftware.spark.component.tabbedPane.SparkTabbedPane.close(SparkTabbedPane.java:351)
at org.jivesoftware.spark.ui.ChatContainer.closeTab(ChatContainer.java:769)
at org.jivesoftware.spark.ui.ChatContainer.closeAllChatRooms(ChatContainer.java:539)
at org.jivesoftware.spark.ui.ChatContainer$11.windowClosing(ChatContainer.java:1249)
at java.awt.AWTEventMulticaster.windowClosing(Unknown Source)
at java.awt.Window.processWindowEvent(Unknown Source)
at javax.swing.JFrame.processWindowEvent(Unknown Source)
at java.awt.Window.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at com.jtattoo.plaf.BaseTitlePane.close(BaseTitlePane.java:295)
at com.jtattoo.plaf.BaseTitlePane$CloseAction.actionPerformed(BaseTitlePane.java:568)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
at com.jtattoo.plaf.BaseButtonListener.mouseReleased(BaseButtonListener.java:60)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.awt.EventQueue$4.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

фев 07, 2019 9:06:58 AM org.jivesoftware.spark.util.log.Log warning
WARNING: PrivacyManager#ensureGloballyInvisibleListExists: Could not create PrivacyList invisible
org.jivesoftware.smack.SmackException$NotConnectedException: Client is not, or no longer, connected.
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketWriter.throwNotConnectedExceptionIfDoneAndResumptionNotPossible(XMPPTCPConnection.java:1252)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.throwNotConnectedExceptionIfAppropriate(XMPPTCPConnection.java:344)
at org.jivesoftware.smack.AbstractXMPPConnection.sendStanza(AbstractXMPPConnection.java:618)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:712)
at org.jivesoftware.smack.AbstractXMPPConnection.createPacketCollectorAndSend(AbstractXMPPConnection.java:701)
at org.jivesoftware.smackx.privacy.PrivacyListManager.setRequest(PrivacyListManager.java:251)
at org.jivesoftware.smackx.privacy.PrivacyListManager.updatePrivacyList(PrivacyListManager.java:509)
at org.jivesoftware.smackx.privacy.PrivacyListManager.createPrivacyList(PrivacyListManager.java:489)
at org.jivesoftware.sparkimpl.plugin.privacy.PrivacyManager.ensureGloballyInvisibleListExists(PrivacyManager.java:501)
at org.jivesoftware.sparkimpl.plugin.privacy.PrivacyManager.goToInvisible(PrivacyManager.java:418)
at org.jivesoftware.spark.ui.status.StatusBar$1.doRun(StatusBar.java:144)
at org.jivesoftware.spark.util.SwingTimerTask.run(SwingTimerTask.java:31)
at java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.awt.EventQueue.access$500(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.awt.EventQueue$3.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)

wroot · February 8, 2019, 11:53am

You error is different (actually it might be that all errors posted here might not be related to the issue). Do you also have freezes only when minimizing Spark?

ilyaHlevnoy · February 8, 2019, 12:48pm

We have 250 computers, of which about 40 laptops. And on all laptops with Windows 10 spark is frozen. We use Spark 2.8.3 and Openfire 4.2.4, and we have different laptops:
HP ProBook 250 G5
HP ProBook 250 G6
HP ProBook 450 G3
Lenovo Thinkpad X1Carbon G5

wroot · February 8, 2019, 1:13pm

Spark is freezing only when minimizing it? Or when you run it or login? Only on laptops. So it works ok on desktops with Windows 10? These laptops are connected to power source or work on battery? Maybe some power usage optimization is causing this.

You can try Spark 2.9.0 nightly build on one of the laptops to see if it works better (probably not). But i suggest to use it with fresh profile. Temporarily rename or delete C:\Users\username\AppData\Roaming\Spark\ folder and let it create new one. 2.9.0 itself has freezing issues on startup, but it should be fine to test issue with minimizing. https://www.igniterealtime.org/downloads/nightly_spark.jsp

ilyaHlevnoy · February 8, 2019, 1:29pm

Spark is freezing only when minimizing.If Spark not turn off then it works normally. Laptops are connected to a power source. I tried using Spark 2.9.0, but there is a problem that messages do not reach and there is a problem with plugins.

I also tried to remove the folder C: \ Users \ username \ AppData \ Roaming \ Spark, that did not solve the problem.

And on Windows 7 everything works fine! =(

wroot · February 8, 2019, 3:26pm

I wasn’t aware of that messages not appearing issue in 2.9.0. Have filed as https://issues.igniterealtime.org/browse/SPARK-2085 (another one related to Smack update).
I can’t reproduce your issue with freezing in my Windows 10 VM, not sure what to suggest.

ilyaHlevnoy · February 10, 2019, 8:42pm

Please, developers, on any laptop with Windows 10, install Spark 2.8.3, and try to minimize Spark for a couple of hours, it is freeze!

wroot · February 11, 2019, 6:22pm

I have just tried Spark 2.8.3 on Windows 10 x64 (Edu) laptop (Asus VivoBookX441NA). It hasn’t freezed. I tried minimizing or just closing main or chat windows. Worked fine. This might be related to some HP\Lenovo drivers or other software, like antivirus. This laptop didn’t have AV, only regular Windows Defender.