Spark Keeps Restarting

Spark Spark Support
1

My Spark client keeps restarting. It probably restarts every 10 minutes, if not more often. I am able read the group (Conference) chat that I am subscribed to and can also send messages. I am also able to participate in a 1 on 1 chat and but it restarts as well. I get the following message: “Your connection was closed due to an error.”

I should have included the following:

I have 3 different web browsers (IE, Chrome and FireFox) open and in use in addition to Outlook and none of them are having issues.

I have an Lenovo ThinkPad 520 with Win 7 64 bit, 4G RAM.

This is extremely annoying making the tool almost unusable. Any help would be appreciated.

2

Hi

not much help on that. We were never able to reproduce this behavior. I can only recomment to use the nightly build from here http://bamboo.igniterealtime.org/artifact/SPARK-INSTALL4J/JOB1/build-579/Install 4j/spark_2_6_3_12555.exe

3

I will try it tonight and let you know tomorow if it makes a difference. Thanks