Spark loads then disappears

Spark Spark Support
1

Having installed spark on my laptop (dual core AMD turion64 hp/compaq nx6325) it loads the authentication pop-up, tries to load up the user list screen, then just disappears. The program disappears from the task list as if it were never there. I’‘ve tried uninstalling and re-installing to no affect. It’'s baffling.

Would be great if anyone has any suggestions - thanks in advance.

2

Hi, it is possible that spark is loading up and then disapearing to the system tray? when spark is minimised to the system tray, the appication doesnt list under the application list - but does however list under processes.

might be worth a look?

Message was edited by: Johnno

3

I’'m having the same problem on an HP/Compaq nw8440 Centrino Duo and XP. I have tried reinstalling both Spark and Java to no avail. I have the error log, which starts

  1. An unexpected error has been detected by HotSpot Virtual Machine:

  1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d75c5cc, pid=4580, tid=6088

  1. Java VM: Java HotSpot™ Client VM (1.5.0_08-b03 mixed mode, sharing)

  2. Problematic frame:

  3. V

Can I attach the whole log here?

Alistair

4

I’'ve got the same problem. Works as Administrator account on laptop ( HP/Compaq NC6400 ), but not my domain profile. Also have Sun Java installed on machine which I thought may be some cause. Have not been able to figure out yet. I have Admin rights on laptop. All the basics have been covered.

JRE installed is 1.5.0_10, had 1.5.0_06 but updated it as a troubleshooting item.

I will continue to investigate, will post if there are more relavent data.

First bit of Spark log below;

  1. An unexpected error has been detected by HotSpot Virtual Machine:

  1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d709c9d, pid=6112, tid=5320

  1. Java VM: Java HotSpot™ Client VM (1.5.0_06-b05 mixed mode)

  2. Problematic frame:

  3. V

T H R E A D -

Current thread (0x008da500): JavaThread “Thread-9” daemon

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Update

new log log data, note different Java VM version;

  1. An unexpected error has been detected by HotSpot Virtual Machine:

  1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d6cccc3, pid=5732, tid=5404

  1. Java VM: Java HotSpot™ Client VM (1.5.0_10-b03 mixed mode, sharing)

  2. Problematic frame:

  3. V

T H R E A D -

Current thread (0x008d23b0): JavaThread “Thread-9” daemon

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Message was edited by: swordfish

5

I seeing the same behaviour. If I log on as an administrator on (this) machine, Spark works fine. If I then log off, and log back into my company domain, it continues to work. That is, until it stops working. I don’'t yet know what triggers it to stop working - possibly restarting the machine and logging straight into the company domain.

Update:

I’'ve done some more testing and if I restart the laptop and log straight into my domain account, Spark does the loading and disappearing thing. However, if I use Run As to run Spark as an administrator account on the laptop it works fine and subsequent running of Spark using the domain account are fine until I reboot.

Message was edited by: Alistair Wright

Update 2:

Were you using Credential Manager to log in? I have just logged into my domain without using it and Spark works fine. When I use Credential Manager it fails unless I do the run as trick noted above.

Message was edited by: Alistair Wright

6

Hi,

Spark has problems with AMD 64, see SPARK-458

LG