I have been running Spark and Openfire now for quite some time, and all of a sudden today my spark client has stopped showing the Yahoo Messenger and MSN contacts for me. I have uninstalled and reinstalled the spark client as well as restarted the IM gateway plugin on the server.
Others in my organization are not having the same issue, so I am pretty sure it is something to do with my client.
I have done the following:
Deleted the login information for Yahoo and re-entered it.
Deleted the login information for MSN and re-entered it.
Uninstall Spark client
Downloaded Spark 2.5.8 (EXE version) and installed it.
Nothing seems to be resolving the issue.
One thing that I did notice is that after I uninstalled Spark and re-installed it, I didn’t have to supply the server and login information, so I know it is keeping some client information on the computer even after I am uninstalling it. How can I completely 100% uninstall Spark to make sure that some corrupted information is not staying on the computer inbetween uninstalling and re-installing the client?
Also, is it possibly my java runtime engine that is the problem by chance? How do I see what version of Java is running on my system and update it?
I am running on Windows XP by the way.
Thanks in advance.