We have some issues with Spark and user’'s equipped with Cintiq screens or Wacom tablets.
In the main contact window double-tapping with the Wacom pen has no effect.
This prevents opening Contact conversation windows as well as shrinking/expanding user groups. They must use the right-click function on the pen and use the menu.
Also once inside a contact window, clicking on the emoticons button with either a single or double tap has no effect.
This prevents inserting emoticons with Wacom pen, user’'s must use attached ps2/usb Mouse instead.
Funny thing is both problems don’'t effect mice which are plugged into the same systems the Wacom hardware is. Just the pens are crippled by the effects detailed above.
We use the latest tablet software for each, usually download every few months from Wacom and store on a live backup and we’'re running Spark 2.5.1.
Any help would be appreciated,