I have recent installed OpenFire server on one of my application servers (AppSrv1) and then installed Spark on both of my terminal servers (TS1 / TS2). My end users all connect via Terminal Services. Generally speaking everything is operating, however we have encountered a problem.
For the scenario:
‘User A’ is on TS1
‘User B’ is on TS2
AppSrv1, TS1 and TS2 are on the same internal subnet (10.0.75.x/24)
When ‘User A’ is logged into Spark, ‘User B’, who is also logged into Spark, shows as offline. It should be noted that this does not stop the ability from both users messaging each other despite being shown offline. This problem does not occur when 2 users are on the same Terminal Server. My first guess is a port issue.
Any feedback is greatly apprecitated!