Spark users having trouble logging in

We are using Openfire Server with LDAP and Spark clients. Some of us are having problems getting signed in… it eventually lets us but it takes 6 or more attempts. The log file is below.

"Mar 20, 2017 8:02:51 AM org.jivesoftware.smack.util.DNSUtil resolveDomain

WARNING: Exception while resovling SRV records for csbserver. Consider adding ‘_xmpp-(server|client)._tcp’ DNS SRV Records

javax.naming.NameNotFoundException: DNS name not found [response code 3]; remaining name ‘_xmpp-client._tcp.csbserver’

  • at com.sun.jndi.dns.DnsClient.checkResponseCode(Unknown Source)*

  • at com.sun.jndi.dns.DnsClient.isMatchResponse(Unknown Source)*

  • at com.sun.jndi.dns.DnsClient.doUdpQuery(Unknown Source)*

  • at com.sun.jndi.dns.DnsClient.query(Unknown Source)*

  • at com.sun.jndi.dns.Resolver.query(Unknown Source)*

  • at com.sun.jndi.dns.DnsContext.c_getAttributes(Unknown Source)*

  • at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_getAttributes(Unknown Source)*

  • at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(Unknown Source)*

  • at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(Unknown Source)*

  • at javax.naming.directory.InitialDirContext.getAttributes(Unknown Source)*

  • at org.jivesoftware.smack.util.dns.javax.JavaxResolver.lookupSRVRecords(JavaxResol ver.java:78)*

  • at org.jivesoftware.smack.util.DNSUtil.resolveDomain(DNSUtil.java:171)*

  • at org.jivesoftware.smack.util.DNSUtil.resolveXMPPDomain(DNSUtil.java:120)*

  • at org.jivesoftware.smack.AbstractXMPPConnection.populateHostAddresses(AbstractXMP PConnection.java:574)*

  • at org.jivesoftware.smack.tcp.XMPPTCPConnection.connectUsingConfiguration(XMPPTCPC onnection.java:564)*

  • at org.jivesoftware.smack.tcp.XMPPTCPConnection.connectInternal(XMPPTCPConnection. java:850)*

  • at org.jivesoftware.smack.AbstractXMPPConnection.connect(AbstractXMPPConnection.ja va:364)*

  • at org.jivesoftware.LoginDialog$LoginPanel.login(LoginDialog.java:1107)*

  • at org.jivesoftware.LoginDialog$LoginPanel.access$900(LoginDialog.java:335)*

  • at org.jivesoftware.LoginDialog$LoginPanel$3.construct(LoginDialog.java:894)*

  • at org.jivesoftware.spark.util.SwingWorker.lambda$new$1(SwingWorker.java:138)*

  • at java.lang.Thread.run(Unknown Source)"*

Any ideas?

Maybe similar to speedy’s comment here *Spark Connection Error *