I am using Spark web client. I can connect internally using the internal IP address. However when I use the external IP address from an external site I get to the login screen, I enter the correct login details and click login. It then returns the message “Not Authorized. Please Try Again.” I am using the URL: http://External_IP_Address/plugins/enterprise/sparkweb/index.jspa
Does anyone have any ideas as to what the problem is?
Thanks in advance.