XP Pro all updates
2.4 GHz, 1024Ram
When the user opened a conversation window and attempts to type no text is displayed, and the cursor does not move. She can write something in notepad and paste it in, but even then the send button will not work.
I’'ve uninstalled and reinstalled the JRE and Spark, deleting both the program directory and the users spark directory in Documents and Settings.
When I went to re-log in the user (credentials were deleted,) even in login the text could not be seen. I went with a hunch, and just typed in all the info and clicked login, and I was authenticated and logged in. But no text ever showed in the log in window.
So I thought, maybe a font color thing even though I didn’'t remember seeing an option for it. I click on Spark, and do not get a drop down box. If I click on Help, I get a drop down, if I then slide over to Actions I get HALF a drop down, and if I slide to Contacts or Spark, I do not get a drop down at all.
This is the ONLY user that this is happening to.
I’'m Stumped. Any suggestions?