powered by Jive Software

Uhhh

Ran through the install and when I try launching Spark nothing happens. No program in the task list or anything. When I try to uninstall I receive an error:

The JVM could not be started. The main method may have thrown an exception.

I’'m running XP SP2. I even tried reinstalling Java JRE with no luck. Any ideas? I wanted to try spark due to some issues we are having running the wildfire server with pandion.

Here is my error.log file:

java.lang.NullPointerException

at javax.swing.MultiUIDefaults.getUIError(Unknown Source)

at javax.swing.UIDefaults.getUI(Unknown Source)

at javax.swing.UIManager.getUI(Unknown Source)

at javax.swing.JOptionPane.updateUI(Unknown Source)

at javax.swing.JOptionPane.(Unknown Source)

at com.exe4j.runtime.LauncherEngine.handleFailure(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

Here is the other log file, hs_err_pid3908.log:

  1. An unexpected error has been detected by HotSpot Virtual Machine:

  1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d0b9408, pid=3908, tid=3928

  1. Java VM: Java HotSpot™ Client VM (1.5.0_05-b05 mixed mode, sharing)

  2. Problematic frame:

  3. C


T H R E A D -


Current thread (0x00c531e0): JavaThread “main”

siginfo: ExceptionCode=0xc0000005, reading address 0x00000004

Registers:

EAX=0x00000000, EBX=0x00000000, ECX=0x04025fe0, EDX=0x04025fe0

ESP=0x0021dd78, EBP=0x0021e2d0, ESI=0x040abfa0, EDI=0x00000000

EIP=0x6d0b9408, EFLAGS=0x00010216

Top of Stack: (sp=0x0021dd78)

0x0021dd78: 0021dfb0 7376154c 00000000 6d0b94df

0x0021dd88: 0021dfa0 00010255 7377df99 0021dfa0

0x0021dd98: 0021de0c 0021ddec 00000000 00010255

0x0021dda8: ffffffff 00000001 04025f01 00000001

0x0021ddb8: 00000004 00000000 00000454 00000000

0x0021ddc8: 6d0b9470 00000000 00000000 00000454

0x0021ddd8: 00000002 00000000 00000000 66696365

0x0021dde8: 000001a8 5c2e5c5c 50534944 3259414c

Instructions: (pc=0x6d0b9408)

0x6d0b93f8: 89 5e 34 89 5e 38 e8 bd 02 03 00 8b f8 83 c4 0c

0x6d0b9408: 8b 47 04 83 f8 ff 75 38 53 8b cf e8 fe ec ff ff

Stack: [0x00030000,0x00230000), sp=0x0021dd78, free space=1975k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

C

C

C

j sun.awt.Win32GraphicsEnvironment.initDisplayWrapper()V+10

j sun.awt.Win32GraphicsEnvironment.()V+6

v ~StubRoutines::call_stub

V

V

V

V

V

V

V

V

V

j sun.awt.windows.WToolkit.()V+16

v ~StubRoutines::call_stub

V

V

V

V

V

V

V

C

j java.lang.Class.forName0(Ljava/lang/String;ZLjava/lang/ClassLoader;)Ljava/lang/ Class;+0

j java.lang.Class.forName(Ljava/lang/String;)Ljava/lang/Class;+5

j java.awt.Toolkit$2.run()Ljava/lang/Object;+34

v ~StubRoutines::call_stub

V

V

V

C

j java.awt.Toolkit.getDefaultToolkit()Ljava/awt/Toolkit;+16

j javax.swing.UIManager.()V+117

v ~StubRoutines::call_stub

V

V

V

V

V

V

V

V

V

j com.jivesoftware.Spark.()V+8

v ~StubRoutines::call_stub

V

V

V

V

V

V

V

V

C

j sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Objec t;)Ljava/lang/Object;+87

j sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/O bject;)Ljava/lang/Object;+6

j java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lan g/Object;+111

j com.exe4j.runtime.LauncherEngine.launch(Ljava/lang/String;[Ljava/lang/String;Lj ava/lang/String;Ljava/lang/String;ZZLjava/lang/ClassLoader;)V+82

j com.exe4j.runtime.WinLauncher.main([Ljava/lang/String;)V+136

v ~StubRoutines::call_stub

V

V

V

V

C

C

C

C

C

C

C

C

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j sun.awt.Win32GraphicsEnvironment.initDisplay()V+0

j sun.awt.Win32GraphicsEnvironment.initDisplayWrapper()V+10

j sun.awt.Win32GraphicsEnvironment.()V+8

v ~StubRoutines::call_stub

j sun.reflect.NativeMethodAccessorImpl.invoke0(Ljava/lang/reflect/Method;Ljava/la ng/Object;[Ljava/lang/Object;)Ljava/lang/Object;+0

j sun.reflect.NativeMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Objec t;)Ljava/lang/Object;+87

j sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/O bject;)Ljava/lang/Object;+6

j java.lang.reflect.Method.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lan g/Object;+111

j com.exe4j.runtime.LauncherEngine.launch(Ljava/lang/String;[Ljava/lang/String;Lj ava/lang/String;Ljava/lang/String;ZZLjava/lang/ClassLoader;)V+82

j com.exe4j.runtime.WinLauncher.main([Ljava/lang/String;)V+136

v ~StubRoutines::call_stub


P R O C E S S -


Java Threads: ( => current thread )

0x00cf3f48 JavaThread “Low Memory Detector” daemon

0x00cf2b20 JavaThread “CompilerThread0” daemon

0x00cf1e40 JavaThread “Signal Dispatcher” daemon

0x00ced100 JavaThread “Finalizer” daemon

0x00cebc20 JavaThread “Reference Handler” daemon

=>0x00c531e0 JavaThread “main”

Other Threads:

0x00ce9380 VMThread

0x00cf5158 WatcherThread

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap

def new generation total 576K, used 111K [0x22cd0000, 0x22d70000, 0x231b0000)

eden space 512K, 14% used [0x22cd0000, 0x22ce2a00, 0x22d50000)

from space 64K, 57% used [0x22d60000, 0x22d69368, 0x22d70000)

to space 64K, 0% used [0x22d50000, 0x22d50000, 0x22d60000)

tenured generation total 1408K, used 188K [0x231b0000, 0x23310000, 0x26cd0000)

the space 1408K, 13% used [0x231b0000, 0x231df100, 0x231df200, 0x23310000)

compacting perm gen total 8192K, used 97K [0x26cd0000, 0x274d0000, 0x2acd0000)

the space 8192K, 1% used [0x26cd0000, 0x26ce8500, 0x26ce8600, 0x274d0000)

ro space 8192K, 62% used [0x2acd0000, 0x2b1da3a0, 0x2b1da400, 0x2b4d0000)

rw space 12288K, 46% used [0x2b4d0000, 0x2ba603d8, 0x2ba60400, 0x2c0d0000)

Dynamic libraries:

0x00400000 - 0x00438000 C:\Program Files\Spark\Spark.exe

0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll

0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.DLL

0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll

0x77f10000 - 0x77f56000 C:\WINDOWS\system32\GDI32.dll

0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll

0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll

0x7c9c0000 - 0x7d1d4000 C:\WINDOWS\system32\SHELL32.DLL

0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

0x66500000 - 0x6650a000 C:\WINDOWS\system32\wbsys.dll

0x66600000 - 0x66617000 C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbhelp.dll

0x773d0000 - 0x774d2000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6 .0.2600.2180_x-ww_a84f1ff9\comctl32.dll

0x5d090000 - 0x5d127000 C:\WINDOWS\system32\comctl32.dll

0x6d640000 - 0x6d7cc000 c:\progra~1\spark\jre\bin\client\jvm.dll

0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll

0x5cd70000 - 0x5cd77000 C:\WINDOWS\system32\serwvdrv.dll

0x5b0a0000 - 0x5b0a7000 C:\WINDOWS\system32\umdmxfrm.dll

0x6d280000 - 0x6d288000 c:\progra~1\spark\jre\bin\hpi.dll

0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL

0x6d610000 - 0x6d61c000 c:\progra~1\spark\jre\bin\verify.dll

0x6d300000 - 0x6d31d000 c:\progra~1\spark\jre\bin\java.dll

0x6d630000 - 0x6d63f000 c:\progra~1\spark\jre\bin\zip.dll

0x6d000000 - 0x6d167000 C:\Program Files\Spark\jre\bin\awt.dll

0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV

0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.dll

0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll

0x66000000 - 0x66093000 C:\Program Files\Stardock\Object Desktop\WindowBlinds\WBlind.dll

0x5ad70000 - 0x5ada8000 C:\WINDOWS\system32\UXTHEME.DLL

0x76380000 - 0x76385000 C:\WINDOWS\system32\msimg32.dll

0x73760000 - 0x737a9000 C:\WINDOWS\system32\ddraw.dll

0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll

0x73940000 - 0x73a10000 C:\WINDOWS\system32\D3DIM700.DLL

VM Arguments:

jvm_args: -Dexe4j.isInstall4j=true -Dexe4j.moduleName=c:\progra1\spark\spark.exe -Dexe4j.processCommFile=C:\DOCUME1\CVISOC1.WS\LOCALS1\Temp\e4j_p3908.tmp -Dexe4j.tempDir= -Dappdir=c:\progra~1\spark\

java_command:

Environment Variables:

CLASSPATH=C:\Program Files\Java\jre1.5.0_01\lib\ext\QTJava.zip

PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\Symantec\pcAnywhere;C:\Program Files\Common Files\WatchGuard\lib;C:\Program Files\Executive Software\Diskeeper;C:\Program Files\IDM Computer Solutions\UltraEdit-32;C:\Program Files\QuickTime\QTSystem\

USERNAME=cvisocnik

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 6 Model 13 Stepping 6, GenuineIntel


S Y S T E M -


OS: Windows XP Build 2600 Service Pack 2

CPU:total 1 family 6, cmov, cx8, fxsr, mmx, sse, sse2

Memory: 4k page, physical 1047788k(610108k free), swap 2522804k(2190032k free)

vm_info: Java HotSpot™ Client VM (1.5.0_05-b05) for windows-x86, built on Aug 26 2005 15:36:02 by “java_re” with MS VC++ 6.0

Hmm. Could you try the web version to see if it may be just a corrupted install.

http://liveassist.jivesoftware.com/im/app/spark.jnlp

Thanks,

Derek

Yea the web version did work… I tried re-downloading the app and re-installing it. The install goes through just fine but when I try to launch nothing happens. Same error when trying to uninstall as well…

Hi Chris,

I’'m the process of releasing 1.0.3 which will have a no JRE download option. Would you be willing to try out an “early” version?

Cheers,

Derek

Sure

You know, this is what is happening to me when I try running it as a domain user or power user instead of admin on an active directory. Nothing happens whe you click the .exe. Is there any workaround for this?

Ok I found a workaround for this problem. It seems to have something to do with java and windows XP, I have gone around other problems concerning java in this way.

Go to the .exe file, right click it and go to compatability. Then run it in windows 2000 compatability mode and it will work.

Awesome… worked here as well. Thanks