We started having trouble with a subset of our mobile clients connecting to my Openfire server, and it seemed to be related to SSL as changing SSL requirements on the server changed client behavior somewhat. I purchased a Comodo cert. I sent them the RSA CSR. I pasted the new cert into the “certificate authority reply” box on the server certificates tool in web admin. Result: “An error occured (sic) while importing the Certificate Authority reply. Verify that the reply is correct and that it belongs to the correct certificate.”
I tried the command line keytool, but no joy.