I’ve recently installed the latest version of openfire, 3.7.1, and SparkWeb will no longer allow me to create accounts.
I am able to log in using SparkWeb, however the instant I attempt to create an account, I am greated by this lovely message - “Unable to create account.”
I searched my warning log files and stumbled across this message “User tried to authenticate with this server using an unknown receipient”. Is there a setting somewhere within SparkWeb’s index file, or is this server related. I can’t set this messenger server to live if persons whom can’t readily download programs (there are quite a few), are unable to make accounts.
Thank you in advance, I am certain that I am missing something fairly basic.