Unable to establish a connection to the telephony server, please see error

Tom_Chadwin · July 7, 2006, 3:54pm

Hello all

I have Asterisk, Wildfire, ans Asterisk-IM just installed on Debian. Asterisk and Wildfire are working. After filling in the details on the asterisk-im tab in Wildfire, I get the message:

Unable to establish a connection to the telephony server, please see error log

On the Asterisk console, I see:

NOTICE[30459]: manager.c:529 authenticate: 127.0.0.1 failed to pass IP ACL as ‘‘asteriskim’’

Connect attempt from ‘‘127.0.0.1’’ unable to authenticate

My manager.conf file is:

enabled=yes

port = 5038

bindaddr = 127.0.0.1 ; I’‘ve also tried 0.0.0.0 and the machine’'s IP address

secret=im

deny=0.0.0.0/0.0.0.0

allow=127.0.0.1/255.0.0.0 ;I’'ve also tried other masks, though this is what ifconfig says my loopback is

read=system,call,log,verbose,command,agent,user

write=system,call,log,verbose,command,agent,user

The settings in the Widlfire asterisk-im tab are:

Enabled: Yes

Server: 127.0.0.1

Port: 5038

Username: asteriskim

Password: im

Error log:

2006.07.07 16:41:50 org.jivesoftware.phone.asterisk.AsteriskPlugin.initPhoneManager(AsteriskPlugin.j ava:84)

net.sf.asterisk.manager.AuthenticationFailedException: Authentication failed

at net.sf.asterisk.manager.DefaultManagerConnection.login(DefaultManagerConnection .java:473)

at net.sf.asterisk.manager.DefaultManagerConnection.login(DefaultManagerConnection .java:377)

at net.sf.asterisk.manager.DefaultAsteriskManager.initialize(DefaultAsteriskManage r.java:153)

at org.jivesoftware.phone.asterisk.AsteriskPhoneManager.init(AsteriskPhoneManager. java:91)

at org.jivesoftware.phone.asterisk.AsteriskPlugin.initPhoneManager(AsteriskPlugin. java:81)

at org.jivesoftware.phone.PhonePlugin.init(PhonePlugin.java:71)

at org.jivesoftware.phone.PhonePlugin.restart(PhonePlugin.java:167)

at org.jivesoftware.wildfire.plugin.phone.phone_002dsettings_jsp._jspService(phone _002dsettings_jsp.java:129)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)

at org.jivesoftware.wildfire.container.PluginServlet.handleJSP(PluginServlet.java: 232)

at org.jivesoftware.wildfire.container.PluginServlet.service(PluginServlet.java:92 )

at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:428)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:830)

at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:69)