I am after a little help if possible. I will keep this short and sweet!
I have inherited Openfire Ver. 3.6.4 running on a SQL database and I am unableto log in to the Admin console. I have searched the boards here and found multiple ways of getting round this issue. The first way was adding a new user entry in to the SQL database and secondly re running Openfire setup and create a new Admin password. I can see that the setup updates the entry in the database as I changed the admin email address.
My question is simply is there anything else I can try in order to access the admin console? Even changing the password through setup does not allow me to access the console. I keep getting username and password is incorrect.
Thoughts are very much appreciated and I am sure I will need to provide you more information.
Cheers for your advice. I have been trying the user admin. I can get in to the user table in SQL and see the admin user present. I have also tried running openfire setup again on a different PC and pointing to the SQL database for users. I changed the admin password and default email address and I could see it update in the SQL database.
Its a little odd, when I run through setup it asks for the admin previous password before I can change it and regardless of what I enter in the previous password it lets me carry on through the install. Its almost as though Openfire is not interrogating the database for users and passwords.