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Unable to reset admin password

I am trying to reset openfire’s password and this is an error when I try to save the profile settings. I have pasted it below.

HTTP ERROR 500
Problem accessing /setup/setup-admin-settings.jsp. Reason:

Server Error

Caused by:
java.lang.NullPointerException
at org.jivesoftware.openfire.admin.setup.setup_002dadmin_002dsettings_jsp._jspServ ice(setup_002dadmin_002dsettings_jsp.java:99)
at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:530)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1216)
at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)
at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1187)
at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:74)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1187)
at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:50)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1187)
at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:78)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1187)
at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:164)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.ja va:1187)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:425)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:119)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:494)
at org.eclipse.jetty.server.session.SessionHandler.handle(SessionHandler.java:182)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:93 3)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:362)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:867 )
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandler Collection.java:245)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.jav a:126)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:113)
at org.eclipse.jetty.server.Server.handle(Server.java:334)
at org.eclipse.jetty.server.HttpConnection.handleRequest(HttpConnection.java:559)
at org.eclipse.jetty.server.HttpConnection$RequestHandler.headerComplete(HttpConne ction.java:992)
at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:541)
at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:203)
at org.eclipse.jetty.server.HttpConnection.handle(HttpConnection.java:406)
at org.eclipse.jetty.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:4 62)
at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:436)
at java.lang.Thread.run(Unknown Source)


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Hmm, some more information might help narrow down the possibilities.

Are you using LDAP for authentication?

What kind of database are you using? If it’s not embedded, that may be the easier way to change the password in the first place. (This can probably be done for embedded db’s as well, but I’m not aware of the procedure.)

Also, you should be able to reset it to “setup mode” by backing up and renaming/deleting your openfire.xml configuration file, then restarting openfire.

Also, see these posts: http://community.igniterealtime.org/message/160080#160080

http://community.igniterealtime.org/message/117078#117078 (very old)

Hello,

I am using a embedded database and LDAP for authentication. I will go ahead and try follow the instructions that you gave me above.

Thanks,

John