powered by Jive Software

Use WebChat without an image

Hello all!

I am trying to use webchat without an image so what I can use html text as the hyperlink for loading the webchat.

I know that the javascript file calls a method showChatButton that accepts a parameter of workgroup as well as a method showChatButtonWithAgent and showChatButtonWithoutAgent, but I need to be able to link a simple text line to the webchat. Possibly use “Chat support offline” and “Chat support online” for the two states. Can I do this in the javascript or could I possibly use html w/ some css to perform this functionality?

I have had some basic C# courses and have used html and css quite a bit, but have never worked with java.

Any advice would be helpful!