Sorry if this is already here somwhere; If it is, I couldn’t find it.
I have a Spark user who can send messages via Spark/Openfire but cannot receive them. He can see me online and compose and send a message to me, and I get it, but if I reply, he doesn’t get anything. Same thing if I initiate the conversation - I can see him online and send a message, but he never sees it.
His account info looks like everyone else’s, and I’m at a loss…
We’re on Spark 2.5.8 and OpenFire 3.6.3.