Hello,
I’ve a fresh 3.7.1 install running in production, and today I’ve encountered a problem with an user that wasn’t unable to log any more. He was using Pandion 2.6.37 and as soon as he was logging in, he could see all the people logged in for a fraction of second and then he disconnected.
In the warn.log I’ve found that he was experiencing the following error on a message coming from two users that were running Pidgin:
2012.11.08 09:20:16 org.jivesoftware.openfire.IQRouter - Error or result packet could not be delivered Pidgin2.7.9 (libpurple 2.7.9)
2012.11.08 09:20:16 org.jivesoftware.openfire.IQRouter - Error or result packet could not be delivered Pidgin2.7.9 (libpurple 2.7.9)
After removing from his roster the two users, the errors disappeared and he was able to log in.
Can you help me identify what’s the matter with this user? Should I actually block pidgin users from logging in to avoid this kind of problem?
Thank you very much anticipately, best regards,
Nicolò