User data is not updated

Hello everyone
I have such a problem, when adding a new account to Active Directory in jitsi, we have a user, but when the number, name, etc. changes, their data is not updated, help, what can I do? can you suggest which cache to reset? thanks

Hi! The most obvious cache is the cache called “user”. It should refresh every 30 minutes by default. Have you tried clearing that?

Hi, no, I haven’t tried clearing the cache named “user” yet