powered by Jive Software

User Import/Export

Hi,

I have a problem with this plugin,

I have installed well jivemessenger, and done an example file of file to send to the plugin.

and when i send it to the plugin,

It return me a blank page…

have you an idea ?

Well I’'ve modified some stuff in my export file and now It says this error in logs :

Nested exception:

org.xml.sax.SAXParseException: The reference to entity “jc15” must end with the ‘’;’’ delimiter.

any id ?

Hi Nahuel,

Could you post a sample of your import file?

Thanks,

Ryan

I can but, it have all users password, and contact, etc…

I send here a user model :

But does it exist a method to know in which line it become crazy ?

Hi Nahuel,

Looks like you’'re missing the opening and closing elements on your file. It shoud look like:

/code

Let me know if that works.

Thanks,

Ryan

no no I don’‘t forget it and don’'t forget the xml tag.

Firstly some errors are due to “names” like this : ÃÃâÀŠÃÃÅ ÃÂÂ÷Ã

and I have another errors but don’'t find why

Hi Nahuel,

I was able to import the sample data you posted so I’‘m not exactly sure how to help you with figure out what isn’'t working properly. Does the sample data you posted not work for you?

Thanks,

Ryan

I find some problems with SAX lib, in any entity it does not support “<”, “>”, “” and “&” it think it’‘s xml, same if it’'s between two "…

so my new error is :

2005.09.20 23:13:40 org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:10 4)

java.lang.StringIndexOutOfBoundsException: String index out of range: -6

at java.lang.String.substring(String.java:1768)

at org.xmpp.packet.JID.(JID.java:236)

at org.jivesoftware.messenger.plugin.ImportExportPlugin.importUsers(ImportExportPl ugin.java:225)

at org.jivesoftware.messenger.plugin.ImportExportPlugin.importUserData(ImportExpor tPlugin.java:101)

at org.jivesoftware.messenger.plugin.userImportExport.import_002duser_002ddata_jsp ._jspService(import_002duser_002ddata_jsp.java:96)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.jivesoftware.messenger.container.PluginServlet.handleJSP(PluginServlet.java :231)

at org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:8 5)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

I find some problems with SAX lib, in any entity it

does not support “<”, “>”, “” and “&” it think it’'s

xml, same if it’'s between two "…

Ah, that would make sense. A similar problem has been reported when exporting user data that contains baltic characters. Unfortunately, I have not had a chance to figure out a solution to this issue. Sorry.

-Ryan

and you don’'t know a method to clean of baltic symbols ?

and you don’'t know a method to clean of baltic symbols ?

No, sorry, I don’'t.

Regards,

Ryan