User-summary.jsp error

Openfire Openfire Support
1

When I try to view the user-summary.jsp page I get a HTTP ERROR: 500, internal server error.

At this time the following is written to the admin-console.log:

13:28:37.379 WARN!! [SocketListener0-0] org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:590) >11> /user-summary.jsp:

java.lang.NullPointerException

at org.jivesoftware.wildfire.user.UserManager.getUser(UserManager.java:151)

at org.jivesoftware.wildfire.user.UserCollection$UserIterator.getNextElement(UserC ollection.java:94)

at org.jivesoftware.wildfire.user.UserCollection$UserIterator.hasNext(UserCollecti on.java:57)

at org.jivesoftware.wildfire.admin.user_002dsummary_jsp._jspService(user_002dsumma ry_jsp.java:224)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

2

the same problem that I have:[/u] but in the group and users

Why does wildfire server give to me an error when any user add to this services when this user uses any ( _ ) on his nickname. Example:

  • When (alex_23) add to my wildfire and y restart my wildfire I try to see list of my group and it give to me this error:

HTTP ERROR: 500

Illegal JID: alex_23

RequestURI=/group-summary.jsp

And I just have 1 list of group (Users) where every body can see all users in their contacts. Please, I need help. Thanks

[/b]

3

Yea thats what I am talking about, in the admin console if you click on users/groups right?

4

yes, the solution is delete all users with ( - ) or ( _ ) in their nicknames, BUT… it is not a GOOD solution. Mst be another solution.

???

5

Well there was no users with a or (_) in the name but one user was a and deleteing that user solved the problem.

Thanks a ton.