Users/Groups web-ui problem in 3.6.4/ldap

Openfire Openfire Support
1

Hi,

Still suffering complete loss of access to Users/Group web-ui tab in a fresh install of 3.6.4, is there something I can do to fix this?

Header 1

HTTP ERROR: 500

Illegal JID: ifa meeting room 1

RequestURI=/user-summary.jsp

Caused by:

java.lang.IllegalArgumentException: Illegal JID: ifa meeting room 1
     at org.xmpp.packet.JID.init(JID.java:396)
     at org.xmpp.packet.JID.(JID.java:231)
     at org.jivesoftware.openfire.ldap.LdapUserProvider.loadUser(LdapUserProvider.java:71)
     at org.jivesoftware.openfire.user.UserManager.getUser(UserManager.java:213)
     at org.jivesoftware.openfire.user.UserCollection$UserIterator.getNextElement(UserCollection.java:95)
     at org.jivesoftware.openfire.user.UserCollection$UserIterator.hasNext(UserCollection.java:58)
     at org.jivesoftware.openfire.admin.user_002dsummary_jsp._jspService(user_002dsummary_jsp.java:234)
     at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
     at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
     at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
     at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:42)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:146)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
     at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
     at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
     at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
     at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
     at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:206)
     at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
     at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
     at org.mortbay.jetty.Server.handle(Server.java:324)
     at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
     at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:829)
     at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
     at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
     at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
     at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
     at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)
Caused by: org.jivesoftware.stringprep.IDNAException: Contains non-LDH characters.
     at org.jivesoftware.stringprep.IDNA.toASCII(IDNA.java:106)
     at org.jivesoftware.stringprep.IDNA.toASCII(IDNA.java:53)
     at org.xmpp.packet.JID.init(JID.java:367)
     ... 37 more

Caused by:

org.jivesoftware.stringprep.IDNAException: Contains non-LDH characters.
     at org.jivesoftware.stringprep.IDNA.toASCII(IDNA.java:106)
     at org.jivesoftware.stringprep.IDNA.toASCII(IDNA.java:53)
     at org.xmpp.packet.JID.init(JID.java:367)
     at org.xmpp.packet.JID.(JID.java:231)
     at org.jivesoftware.openfire.ldap.LdapUserProvider.loadUser(LdapUserProvider.java:71)
     at org.jivesoftware.openfire.user.UserManager.getUser(UserManager.java:213)
     at org.jivesoftware.openfire.user.UserCollection$UserIterator.getNextElement(UserCollection.java:95)
     at org.jivesoftware.openfire.user.UserCollection$UserIterator.hasNext(UserCollection.java:58)
     at org.jivesoftware.openfire.admin.user_002dsummary_jsp._jspService(user_002dsummary_jsp.java:234)
     at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
     at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
     at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
     at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:42)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:146)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
     at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
     at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
     at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
     at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
     at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:206)
     at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
     at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
     at org.mortbay.jetty.Server.handle(Server.java:324)
     at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
     at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:829)
     at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
     at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
     at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
     at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
     at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)

Powered by Jetty://

2

The error indiocates that one or more of your CNs (users, groups or devices) in your LDAP is using invalid characters in the defined name fields. You need to fix this before it will work.

3

Mmm, possibly, but which one? It would have been nice if the problem user acct had been logged, rather than causing the UI to stack. Also, the acct is probably a system acct and the chances of me getting my network comrades to change it are slim to none. ie, if the client can’t handle it gracefully, Im stuffed.

4 
ifa meeting room 1 is listed as one of the errors.
5

I would setup filters to exclude resources and computers from LDAP results.

6

Gah, of course. I actually though that was somehow related to Openfire - my bad, thanks for pointing that out, will add try adding a filter (but I wonder how many other Im going to find - would be nice if bad ID’s were just dropped in some future release )

cheers,

Andy