Users receiving authentication failed messages

Openfire Openfire Support
1

Randomly the server will give a java.lang.OutOfMemoryError: Java heap space error messages and users will be prompted with a authentication failed error message.

I’ve searched the forums and found people adjusting the following value:

xmpp.pep.enabled attribute set to false

I do not know how or where to make this change.

I am very new to openfire and spark. I have recently taken over this responsibility with no training. Any instructions would be very helpful.

Here is the error that is coming up in the openfire console:

Error creating server listener on port 5269: Address already in use: JVM_Bind

Openfire 3.7.1 [Feb 17, 2012 4:51:43 PM]

Admin console listening at:

http://appro-openfire:9090

https://appro-openfire:9091

Starting Client Control Plugin

Error starting server listener on port 5269: null

Exception in thread “HouseKeeper” Exception in thread “pool-3-thread-5” java.lang.OutOfMemoryError: Java heap space

java.lang.OutOfMemoryError: Java heap space

Exception in thread “Jetty-QTP-BOSH-40” java.lang.OutOfMemoryError: Java heap space

Exception in thread “SocketSendingTracker” java.lang.OutOfMemoryError: Java heap space

Exception in thread “Jetty-QTP-AdminConsole-34” java.lang.OutOfMemoryError: Java heap space

Exception in thread “pool-5-thread-6” java.lang.OutOfMemoryError: Java heap space

Exception in thread “pool-10-thread-2” java.lang.OutOfMemoryError: Java heap space

Exception in thread “pool-5-thread-13” java.lang.OutOfMemoryError: Java heap space

Exception in thread “pool-3-thread-4” Exception in thread “HashSessionScavenger-1” java.lang.OutOfMemoryError: Java heap space

java.lang.OutOfMemoryError: Java heap space

Exception in thread “timer-openfire” java.lang.OutOfMemoryError: Java heap space

Exception in thread “Jetty-QTP-AdminConsole-28” java.lang.OutOfMemoryError: Java heap space

Exception in thread “Jetty-QTP-AdminConsole-29” java.lang.OutOfMemoryError: Java heap space

Exception in thread “pool-5-thread-2” java.lang.OutOfMemoryError: Java heap space

Exception in thread “SocketAcceptorIoProcessor-0.0” java.lang.OutOfMemoryError: Java heap space

Exception in thread “Jetty-QTP-BOSH-41” java.lang.OutOfMemoryError: Java heap space

Exception in thread “pool-5-thread-8” java.lang.OutOfMemoryError: Java heap space

Exception in thread “pool-5-thread-21” java.lang.OutOfMemoryError: Java heap space

Exception in thread “pool-5-thread-3” java.lang.OutOfMemoryError: Java heap space

Exception in thread “pool-5-thread-22” java.lang.OutOfMemoryError: Java heap space

Exception in thread “pool-5-thread-23” java.lang.OutOfMemoryError: Java heap space

2

I did figure out how to add the “xmpp.pep.enabled attribute set to false”. I restarted the services and am now waiting to see if the issue reproduces. Any other suggestions would be helpful as well.

3

Read JVM Settings and Debugging and log at least the memory usage. Disabling IPv6 does no harm, unless you use IPv6.