Users show online but unable to receive messages

Openfire Openfire Support
1

Recently updated to Wildfire 3.2.4 & have been facing this problem where users suddenly stop receiving messages although they show up online in the roster.

my wildfire server is on a private network, with port 5222 being natted to it.

see lots of below logs under *INFO >>>

2007.05.15 18:32:02 Packet sent to unreachable address

— Marker inserted by admin at May 15, 2007 6:41:44 PM —

2007.05.15 18:45:02

java.io.IOException: An existing connection was forcibly closed by the remote host

at sun.nio.ch.SocketDispatcher.read0(Native Method)

at sun.nio.ch.SocketDispatcher.read(Unknown Source)

at sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)

at sun.nio.ch.IOUtil.read(Unknown Source)

at sun.nio.ch.SocketChannelImpl.read(Unknown Source)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.read(SocketIoProcessor.j ava:232)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.process(SocketIoProcesso r.java:206)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.access$500(SocketIoProce ssor.java:44)

at org.apache.mina.transport.socket.nio.SocketIoProcessor$Worker.run(SocketIoProce ssor.java:506)

at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:43)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

2007.05.15 18:46:45

java.io.IOException: An existing connection was forcibly closed by the remote host

at sun.nio.ch.SocketDispatcher.read0(Native Method)

at sun.nio.ch.SocketDispatcher.read(Unknown Source)

at sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)

at sun.nio.ch.IOUtil.read(Unknown Source)

at sun.nio.ch.SocketChannelImpl.read(Unknown Source)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.read(SocketIoProcessor.j ava:232)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.process(SocketIoProcesso r.java:206)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.access$500(SocketIoProce ssor.java:44)

at org.apache.mina.transport.socket.nio.SocketIoProcessor$Worker.run(SocketIoProce ssor.java:506)

at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:43)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

2007.05.15 18:47:27

java.io.IOException: An existing connection was forcibly closed by the remote host

at sun.nio.ch.SocketDispatcher.read0(Native Method)

at sun.nio.ch.SocketDispatcher.read(Unknown Source)

at sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)

at sun.nio.ch.IOUtil.read(Unknown Source)

at sun.nio.ch.SocketChannelImpl.read(Unknown Source)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.read(SocketIoProcessor.j ava:232)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.process(SocketIoProcesso r.java:206)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.access$500(SocketIoProce ssor.java:44)

at org.apache.mina.transport.socket.nio.SocketIoProcessor$Worker.run(SocketIoProce ssor.java:506)

at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:43)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

2007.05.15 18:47:28 jason authorized to jason

2007.05.15 19:01:34

java.io.IOException: An existing connection was forcibly closed by the remote host

at sun.nio.ch.SocketDispatcher.read0(Native Method)

at sun.nio.ch.SocketDispatcher.read(Unknown Source)

at sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)

at sun.nio.ch.IOUtil.read(Unknown Source)

at sun.nio.ch.SocketChannelImpl.read(Unknown Source)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.read(SocketIoProcessor.j ava:232)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.process(SocketIoProcesso r.java:206)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.access$500(SocketIoProce ssor.java:44)

at org.apache.mina.transport.socket.nio.SocketIoProcessor$Worker.run(SocketIoProce ssor.java:506)

at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:43)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

2007.05.15 19:02:23 jason authorized to jason

2007.05.15 19:04:16

java.io.IOException: An existing connection was forcibly closed by the remote host

at sun.nio.ch.SocketDispatcher.read0(Native Method)

at sun.nio.ch.SocketDispatcher.read(Unknown Source)

at sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)

at sun.nio.ch.IOUtil.read(Unknown Source)

at sun.nio.ch.SocketChannelImpl.read(Unknown Source)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.read(SocketIoProcessor.j ava:232)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.process(SocketIoProcesso r.java:206)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.access$500(SocketIoProce ssor.java:44)

at org.apache.mina.transport.socket.nio.SocketIoProcessor$Worker.run(SocketIoProce ssor.java:506)

at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:43)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

2007.05.15 19:04:30

java.io.IOException: An existing connection was forcibly closed by the remote host

at sun.nio.ch.SocketDispatcher.read0(Native Method)

at sun.nio.ch.SocketDispatcher.read(Unknown Source)

at sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)

at sun.nio.ch.IOUtil.read(Unknown Source)

at sun.nio.ch.SocketChannelImpl.read(Unknown Source)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.read(SocketIoProcessor.j ava:232)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.process(SocketIoProcesso r.java:206)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.access$500(SocketIoProce ssor.java:44)

at org.apache.mina.transport.socket.nio.SocketIoProcessor$Worker.run(SocketIoProce ssor.java:506)

at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:43)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

2007.05.15 19:14:35

java.io.IOException: An existing connection was forcibly closed by the remote host

at sun.nio.ch.SocketDispatcher.read0(Native Method)

at sun.nio.ch.SocketDispatcher.read(Unknown Source)

at sun.nio.ch.IOUtil.readIntoNativeBuffer(Unknown Source)

at sun.nio.ch.IOUtil.read(Unknown Source)

at sun.nio.ch.SocketChannelImpl.read(Unknown Source)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.read(SocketIoProcessor.j ava:232)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.process(SocketIoProcesso r.java:206)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.access$500(SocketIoProce ssor.java:44)

at org.apache.mina.transport.socket.nio.SocketIoProcessor$Worker.run(SocketIoProce ssor.java:506)

at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:43)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

can someone please give me some insight on what i may be missing ?

Thanks

Shubham

2

Aha, I also fall across this problem.

I use openfire from version 3.3.0 beta to 3.3.1, the problem almost killed me.

Watch this topic I post:

http://www.igniterealtime.org/forum/thread.jspa?threadID=26491&tstart=0

3

So upgrading to openfire 3.3.1 solved the problem for you ? i cannot upgrade to 3.3.1 as then i will loose Spark Manager Plugin (which is VERY imp for me ).

4

Can not. It seems the problem occur more frequently.

5

If you have OPENFIRE server 3.3.0 or 3.3.1 then use this spark manager plugin:

http://www.igniterealtime.org/forum/servlet/JiveServlet/download/40-25851-145463 -2710/sparkmanager.jar

Hope that helps!!

Scott

6

But When I use Pandion as client?

7

Hi Scott,

thanks for the link to sparkmanager plugin for openfire , but my problem with wildfire/openfire continues.

going by what adun tell me about “users show online but unable to receive messages” getting worse with 3.3.1 , i dont think i will update .

really need to find out what is causing those error on wildfire & why users suddenly stop receiving messages even though they show online. maybe it’'s because i run my server behind a nat … but i am sure there are lots of such installations out there.

i do not understand those error at all, can someone enlighten me ?

had a perfectly stable server until i updated to 3.2.4, guess i will rollback to 3.1.1.

  • Shubham
8

shubhamj , Which client you use? And only occur these problem when upgrade to 3.2.4?

If you do not occur this problem with previous version, I will try it and have a test.

9

hi

i use spark 2.0.8 & pandion 2.5, problem persists with both clients

i updated wildfire from 3.1.1 to 3.2.4 , never faced this problem before.

will try to increate roster cache size & check if this helps my case.

Shubham

10

Have you tried?