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V2 stats plugin problem

My system is Suse 9.3 with jive 2.3.0 , v2 sats beta 3 and not can view the grafics in the statisc page , what is the problem ?

sorry my english

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

2005.11.24 15:41:45 org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:10 3)

javax.servlet.ServletException

at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl .java:825)

at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.j ava:758)

at org.jivesoftware.messenger.plugin.statistics.packet_002dchart_jsp._jspService(p acket_002dchart_jsp.java:65)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.jivesoftware.messenger.container.PluginServlet.handleJSP(PluginServlet.java :227)

at org.jivesoftware.messenger.container.PluginServlet.service(PluginServlet.java:9 1)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

Message was edited by:

igoriyah

Hola igoriyah,

Do you see any error in the log files? Please, post them if you find something.

Saludos,

– Gato

Hi igoriyah,

Do you see this error on all the pages that have charts/graphics?

Thanks,

Ryan

yes , i see this problem in all pages

Hi igoriyah,

I have a few questions:

  1. Does the Message Traffic By User work? This is a non-graphical report.

  2. Click on Database Usage. What record counts do you see?

  3. What kind of database are you using?

Thanks,

Larry

1)trafic by user is ok

2)Record Counts

Table Record Count

v2HourStat 160

v2DayStat 750

v2WeekStat 1008

v2MonthStat 258

v2YearStat 24

v2HourPacket 3070

v2DayPacket 11176

v2WeekPacket 18059

v2MonthPacket 7572

v2YearPacket 2685

Total: 44762

  1. HSQL Database Engine 1.8.0

Hi igoriyah,

I was able to get it running with Messenger 2.3, Fedora 4, and Postgres 8.

What happens when you enter the following snippet in your browser url:

yourhost:9090/plugins/statistics/chart.jsp?timeSpan=hour&chartType=used-memory

You should get a page that only has a chart on it. This may help isolate the problem depending on the results.

If it worked, how long did it take the chart to appear?

Thanks,

Larry

My guess is that you need to add:

-Djava.awt.headless=true

when starting Java. That tells Java to not try to use X to render images.

Regards,

-Matt

thanks for your help , did upgrade to suse 10.0 and now the statisc workin ok

Hi igoriyah,

Glad things worked out.

How is the performance of the v2stats plugin using the embedded database? Do you have high packet traffic?

Thanks, Larry