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V2Stats Questions

Hello,

After a few days of running the stats plugin I have a few questions about the stats that it generates.

On the Message Traffic By User section, what actually determines the # of Messages?

I have tested it and it seems to be a little off. I sent a single message to another user, and my # of messages in the hour time span started at 2. It actually seems as if the count is twice as high as the actual number of messages sent. Is this by design?

I also would like to know if it would be possible to add the ability for the graphs to be viewed without logging in to the admin console. Kind of like how the presence plugin works. It would be nice for me to make the stats available to an external web-page for non-admin’'s to view.

Lastly, how or who does my organization contact to purchase this plugin. I looked on the Version2Software page and I didn’'t really see a “how to purchase” page.

Oh and one last thing, I think I found a bug in the plugin. Most of the time it takes 2 clicks for the “Export report data to a csv file…” link to work.

Thanks.

Hi Caleb,

The reason that each message is counted twice is because the PacketInterceptor.interceptPacket is called twice by SocketReader.processMessage (a Messenger class). We discussed this before releasing the product but we are reconsidering this. Probably we should only count the second call to PacketInterceptor.interceptPacket after delivery has succeeded. We need to study it a little further. Subjectivity comes in to play because if someone sends a packet that gets rejected by an interceptor, should we count that as a packet or not? Do you have any thoughts on this? Thanks for calling our attention to this.

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We have entered this request. We’'ll take a look at it soon.

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We are in the process of setting up an ecommerce site. We will release an updated beta with a new expiration date before the current one expires to make sure people can continue using it while we set up the ecommerce capability.

<< it takes 2 clicks for the “Export report data to a csv file…”>>

We will check into this. What browser are you using?

Thanks,

Larry Sherrill

Message was edited by:

larry

Now I understand why the count is the way it is. Personally, I think that a message packet should only be counted if it gets delivered successfully.

Great, thanks for looking into that.

I am using IE 6 SP2 + hotfixes.

Now I understand why the count is the way it is.

Personally, I think that a message packet should only

be counted if it gets delivered successfully.

In my environment message count is actually double-doubling Because we use Exodus and messages as “John is replying…” are counting in too.

I am using IE 6 SP2 + hotfixes.

As far as i remember i had to click even more than twice to get a cvs with Mozilla Firefox 1.0.7. But i thought it’'s just because of my low resource system

<<Personally, I think that a message packet should only be counted if it gets delivered successfully.>>

We agree with you. This will be implemented in the beta that we release next week.

Thanks, Larry

Message was edited by:

larry