Using: OpenFire 3.3.2, single domain, using AD users and groups,
Client(s): Adium, Spark
Symptoms:
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User can log in, but can’t see anybody, and shows offline to everyone else
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User cannot send or receive messages
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Server shows user not logged in (in User/Groups tab), but has session established (in Sessions Tab).
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The Error Log is posted below.
Actions Taken:
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Cleared Cache
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Re-Created User in Active Directory
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Deleted user-related data in jiveRoster and jiveRosterGroups
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Smashed brain through skull using a gold brick wrapped with a lemon wedge
Here’s The Log:
2007.08.24 11:14:17 org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateHa ndler.java:140) Internal server error. Triggered by packet:
(Roster.java:98)
at org.jivesoftware.openfire.roster.RosterManager.getRoster(RosterManager.java:92)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.broadcastUpdate(Presenc eUpdateHandler.java:257)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:100)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:88)
at org.jivesoftware.openfire.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:151)
at org.jivesoftware.openfire.PresenceRouter.handle(PresenceRouter.java:123)
at org.jivesoftware.openfire.PresenceRouter.route(PresenceRouter.java:69)
at org.jivesoftware.openfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:75)
at org.jivesoftware.openfire.net.StanzaHandler.processPresence(StanzaHandler.java: 306)
at org.jivesoftware.openfire.net.ClientStanzaHandler.processPresence(ClientStanzaH andler.java:85)
at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:231)
at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:153)
at org.jivesoftware.openfire.nio.ConnectionHandler.messageReceived(ConnectionHandl er.java:132)
at org.apache.mina.common.support.AbstractIoFilterChain$TailFilter.messageReceived (AbstractIoFilterChain.java:703)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:362)
at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:54)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:800)
at org.apache.mina.filter.codec.support.SimpleProtocolDecoderOutput.flush(SimplePr otocolDecoderOutput.java:62)
at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecF ilter.java:200)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:362)
at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:54)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:800)
at org.apache.mina.filter.executor.ExecutorFilter.processEvent(ExecutorFilter.java :266)
at org.apache.mina.filter.executor.ExecutorFilter$ProcessEventsRunnable.run(Execut orFilter.java:326)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java: 650)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)
at java.lang.Thread.run(Thread.java:613)
Caused by: org.jivesoftware.stringprep.IDNAException: String too long.
at org.jivesoftware.stringprep.IDNA.toASCII(IDNA.java:153)
at org.jivesoftware.stringprep.IDNA.toASCII(IDNA.java:53)
at org.xmpp.packet.JID.init(JID.java:355)
… 30 more
Other than this one particular user, OpenFire has been a smashing success here! Thanks in advance for your help.