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Wildfire Service Stopping

I am trying to evaluate Spark and Wildfire as our new corp IM platform. The problem is that Wildfire keeps abending and I cant seem to find out why. Please help! Below is all the info I can think to give, if anything else is needed, let me know.

Wildfire Version: 2.4.4

OS: Win2K3 Standard SP1

Java™ 2 Runtime Environment, Standard Edition (build 1.5.0_06-b05)

WildFire Memory Allocation: 256MB

Users: 64 (~ 10 online)

Spark Client 1.1

The only thing in the windows event log is an entry in the system log stating that the Wildfire service has entered the stopped state. I will post the logs that i have below, the server was running in debug log mode.

Message was edited by: enaslund

stderror.log - last updated at time of crash

java.lang.UnsupportedOperationException

at org.jivesoftware.wildfire.ldap.LdapGroupProvider.setName(LdapGroupProvider.java :105)

at org.jivesoftware.wildfire.group.Group.setName(Group.java:95)

at org.jivesoftware.wildfire.admin.group_002dedit_jsp._jspService(group_002dedit_j sp.java:155)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

java.lang.UnsupportedOperationException

at org.jivesoftware.wildfire.ldap.LdapGroupProvider.setDescription(LdapGroupProvid er.java:117)

at org.jivesoftware.wildfire.group.Group.setDescription(Group.java:133)

at org.jivesoftware.wildfire.admin.group_002dedit_jsp._jspService(group_002dedit_j sp.java:156)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

java.lang.UnsupportedOperationException

at org.jivesoftware.wildfire.ldap.LdapGroupProvider.setName(LdapGroupProvider.java :105)

at org.jivesoftware.wildfire.group.Group.setName(Group.java:95)

at org.jivesoftware.wildfire.admin.group_002dedit_jsp._jspService(group_002dedit_j sp.java:155)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

java.lang.UnsupportedOperationException

at org.jivesoftware.wildfire.ldap.LdapGroupProvider.setDescription(LdapGroupProvid er.java:117)

at org.jivesoftware.wildfire.group.Group.setDescription(Group.java:133)

at org.jivesoftware.wildfire.admin.group_002dedit_jsp._jspService(group_002dedit_j sp.java:156)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:688)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:427)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:822)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:43)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:813)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:494)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:569)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:624)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1434)

at org.mortbay.http.HttpServer.service(HttpServer.java:896)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:814)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:981)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:831)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:366)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

Connection closed before session established

Socket[addr=/192.168.1.4,port=4631,localport=5269]

Connection closed before session established

Socket[addr=/192.168.1.4,port=1424,localport=5269]

Connection closed before session established

Socket[addr=/192.168.1.4,port=1737,localport=5269]

java.lang.UnsupportedOperationException: VCard provider is read-only.

at org.jivesoftware.wildfire.vcard.VCardManager.setVCard(VCardManager.java:120)

at org.jivesoftware.wildfire.handler.IQvCardHandler.handleIQ(IQvCardHandler.java:8 3)

at org.jivesoftware.wildfire.handler.IQHandler.process(IQHandler.java:48)

at org.jivesoftware.wildfire.IQRouter.handle(IQRouter.java:256)

at org.jivesoftware.wildfire.IQRouter.route(IQRouter.java:79)

at org.jivesoftware.wildfire.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.wildfire.net.SocketReader.processIQ(SocketReader.java:395)

at org.jivesoftware.wildfire.net.ClientSocketReader.processIQ(ClientSocketReader.j ava:50)

at org.jivesoftware.wildfire.net.SocketReader.readStream(SocketReader.java:263)

at org.jivesoftware.wildfire.net.SocketReader.run(SocketReader.java:119)

at java.lang.Thread.run(Unknown Source)

java.lang.UnsupportedOperationException: VCard provider is read-only.

at org.jivesoftware.wildfire.vcard.VCardManager.setVCard(VCardManager.java:120)

at org.jivesoftware.wildfire.handler.IQvCardHandler.handleIQ(IQvCardHandler.java:8 3)

at org.jivesoftware.wildfire.handler.IQHandler.process(IQHandler.java:48)

at org.jivesoftware.wildfire.IQRouter.handle(IQRouter.java:256)

at org.jivesoftware.wildfire.IQRouter.route(IQRouter.java:79)

at org.jivesoftware.wildfire.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.wildfire.net.SocketReader.processIQ(SocketReader.java:395)

at org.jivesoftware.wildfire.net.ClientSocketReader.processIQ(ClientSocketReader.j ava:50)

at org.jivesoftware.wildfire.net.SocketReader.readStream(SocketReader.java:263)

at org.jivesoftware.wildfire.net.SocketReader.run(SocketReader.java:119)

at java.lang.Thread.run(Unknown Source)

java.lang.UnsupportedOperationException: VCard provider is read-only.

at org.jivesoftware.wildfire.vcard.VCardManager.setVCard(VCardManager.java:120)

at org.jivesoftware.wildfire.handler.IQvCardHandler.handleIQ(IQvCardHandler.java:8 3)

at org.jivesoftware.wildfire.handler.IQHandler.process(IQHandler.java:48)

at org.jivesoftware.wildfire.IQRouter.handle(IQRouter.java:256)

at org.jivesoftware.wildfire.IQRouter.route(IQRouter.java:79)

at org.jivesoftware.wildfire.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.wildfire.net.SocketReader.processIQ(SocketReader.java:395)

at org.jivesoftware.wildfire.net.ClientSocketReader.processIQ(ClientSocketReader.j ava:50)

at org.jivesoftware.wildfire.net.SocketReader.readStream(SocketReader.java:263)

at org.jivesoftware.wildfire.net.SocketReader.run(SocketReader.java:119)

at java.lang.Thread.run(Unknown Source)

Removed debug.log

Message was edited by: enaslund

Just realised i gave out some sensitive info there. I have removed the jive admin account from my network. and edited my post.

Anyone have any suggestions?

Hey Erik,

When using LDAP users cannot update their vCards and admins cannot modify group properties from the admin console. The way to modify users vCards or group configurations is to do it directly in LDAP.

Anyway, the read-only errors that you posted shouldn’'t be stopping the server. Do you see any other error in the log files (error.log, warn.log, etc.) besides the LDAP ones? Could you try narrowing down a case that is making the server to stop?

Thanks,

– Gato